Senior Lead Analytics Consultant - Internal Fraud Insights and Analysis

at  Wells Fargo

Wells Fargo is seeking a Senior Lead Analytics Consultant for the Enterprise Internal Fraud Insights and Analysis Team. This role will support the newly created Enterprise Internal Fraud (EIF) group in Fraud and Claims Operations. The Insights and Analysis team is responsible for identification, design, development, implementation and maintenance for insights and analysis, routines and programs related to Internal Fraud Risk. This role will be responsible for identifying and solutioning insights and analysis to understand, measure, and improve business performance and/or internal fraud risk at an employee, business, risk type or process level.

In this role, you will:

• Drive the insights and analysis strategy for the end-to-end Enterprise Internal Fraud organization and risk type enterprise-wide
• Use SQL, SAS or other statistical / BI tools to develop enterprise-wide Internal fraud analysis
• Lead the development and implementation of insights for executive audiences
• Build an enterprise-wide portfolio of standardized and ad hoc analysis and insights, which leads to the ability to understand, measure and improve business performance and/or internal fraud risk at an employee, business or process level
• Develop and maintain monitoring of Key Risk Indicators (KRI) and Key Performance Indicators (KPI).
• Automate insights and analysis including committee/council materials, business unit reviews, performance dashboards and KRI/KPI metrics
• Develop performance metrics for EIF Operations and Quality Assurance staff
• Deliver solutions that are long-term, large-scale, and require vision, innovation, and coordination of highly complex activities
• Plan, coordinate, and execute data research projects or results oriented intelligence that support the business
• Directly interact and engage with independent risk management, legal, employee relations, audit, regulators and peer groups
• Ensure adherence to data management and data governance regulations, and policies and compliance requirements
• Assess inherent and residual internal fraud risk recommending control enhancements
• Create and maintain governance documentation, routines and controls to drive consistency and adherence to policies across Frontline Monitoring programs
• Write presentation deck and communicate results to internal customers

Required Qualifications:

• 7+ years of Analytics, Reporting, Financial Modeling or Statistics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 7+ years of SQL experience

Desired Qualifications:

• Proficiency in SAS and other statistical tools to support data mining and analytical insights
• Comprehensive knowledge of financial services organizational structures, functional roles and corresponding capabilities to assess inherent risks
• Experience in the internal fraud or conduct risk space
• Knowledge of allegation lifecycle including sensitive matters, intake, internal investigations, root cause and customer impact
• Strong root cause analysis background and skillsets
• Experience in developing data driven insights from employee relations, human resources, Workday, allegations, and business application data to uncover data anomalies, trends, and actionable analysis
• Ability to work with large databases and process flow through complex logic or merging algorithm
• Experience in proactive detection of patterns and trends
• Ability to leverage data, business knowledge, strategy and predictive models to inform and influence line of business strategic planning team in long term plan development
• Experience with aggregation, analysis and generating insights from structured and unstructured data sets
• Experience with disparate data and database structures
• Strong analytic and creative problem-solving skills with high attention to detail and accuracy
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
• Ability to synthesize/translate data for executive consumption
• Experience developing partnerships and collaborating with other business and functional areas
• Ability to articulate issues, risks, and proposed solutions to various levels of staff and management
• Excellent verbal, written, and interpersonal communication skills
• Experience developing partnerships and collaborating with other business and functional areas

Job Expectations:

• This position may be located at one the posted sites listed below and will work in a hybrid model. Other locations will not be considered.
• This position is not eligible for visa sponsorship.

Locations:

• 2850 S Price Rd, Chandler AZ
• 800 S Jordan Creek Pkwy, West Des Moines IA
• 1525 W Harris Blvd, Charlotte NC
• 401 S Tryon St, Charlotte, NC
• 7711 Plantation Rd, Roanoke, VA
• 2200 Concord Pike, Wilmington, DE

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

• Drive the insights and analysis strategy for the end-to-end Enterprise Internal Fraud organization and risk type enterprise-wide
• Use SQL, SAS or other statistical / BI tools to develop enterprise-wide Internal fraud analysis
• Lead the development and implementation of insights for executive audiences
• Build an enterprise-wide portfolio of standardized and ad hoc analysis and insights, which leads to the ability to understand, measure and improve business performance and/or internal fraud risk at an employee, business or process level
• Develop and maintain monitoring of Key Risk Indicators (KRI) and Key Performance Indicators (KPI).
• Automate insights and analysis including committee/council materials, business unit reviews, performance dashboards and KRI/KPI metrics
• Develop performance metrics for EIF Operations and Quality Assurance staff
• Deliver solutions that are long-term, large-scale, and require vision, innovation, and coordination of highly complex activities
• Plan, coordinate, and execute data research projects or results oriented intelligence that support the business
• Directly interact and engage with independent risk management, legal, employee relations, audit, regulators and peer groups
• Ensure adherence to data management and data governance regulations, and policies and compliance requirements
• Assess inherent and residual internal fraud risk recommending control enhancements
• Create and maintain governance documentation, routines and controls to drive consistency and adherence to policies across Frontline Monitoring programs
• Write presentation deck and communicate results to internal customer