Senior Management Team Administrator

at  Central and North West London NHS Foundation Trust

An opportunity has arisen for a forward thinking, enthusiastic, highly motivated and experienced administrator to support the SPRU Senior Management Team (SMT), including high-level diary management, management of your own workload and self-prioritisation. The post holder will provide a comprehensive confidential and high-quality secretarial support to the SMT (senior management meetings, including minute taking, typing, preparing agendas and reports and ensuring action trackers are updated and that actions are followed up).
The post holder will be emotionally intelligent and have excellent interpersonal and communication skills as the role entails liaising with a wide range of internal and external staff/organisations, often of people in senior roles.
The role will involve working closely with the Operational Lead to support them in the discharge of their responsibilities, as well as any other required senior management team members. This will include diary and email monitoring and management, meeting organisation and support, project and audit work, document preparation, management of key areas of delegated responsibility such as eg. incident reporting, risk, recruitment; and supporting liaison with the service lines over specific pieces of work.
We are looking for an enthusiastic person who enjoys a challenge and a variety of tasks. The ideal candidate will need to have a good standard of education, previous administrative experience, excellent interpersonal and IT skills, and have the ability to multi-task and work proactively and independently. The ability to work as part of a team is essential. Previous NHS experience is desirable.
In return we will ensure that you are supported by relevant induction, training, operational and professional supervision to enable you to work to your full potential in a challenging environment.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
CNWL (Central and North West London NHS Foundation Trust) has almost 7,000 staff providing integrated healthcare to a third of London’s population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.
Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.
We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.
We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. See attached Staff Reward and Wellbeing Handbook detailing our benefits, discounts and wellbeing initiatives for staff.
To provide high level administrative support to the senior management team, such as: recruitment processes; organising meetings; preparation of documents, reports and presentations.
To prepare for any service team meetings, disseminating papers and following up on allocated actions ahead of the meetings.
To deal with telephone calls, post and direct contacts with clients and internal and external agencies in an appropriate and professional manner, using judgement and discretion where necessary, referring complex matters to relevant senior members of staff and taking messages when necessary
To prepare documents (letters, memos, reports etc) by copy or audio typing using Microsoft office software, ensuring all policies and procedures are adhered to.
To carry out general office duties, such as scanning, faxing, photocopying and filing.
To participate in the induction of any new permanent or temporary staff into the service and prepare the induction pack as well as the induction schedules.
To take part in any audit/quality/monitoring initiatives.
To receive patient/staff queries and complaints on behalf of the service line and liaise, action and follow-up/refer as required following departmental and trust guidelines and protocols.
To be a point of contact for staff reporting in sickness, transport delays and inform the relevant leads.
For a full list of responsibilities and skills, please refer to the attached job description and person specification

Please refer the Job description for details