Senior Manager Business Analysis PMO

at  Thermo Fisher Scientific

JOB DESCRIPTION

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree or equivalent and relevant formal academic / vocational qualification
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 7+ years).
• 3+ years of senior business analysis role
• Proven business analysis and vendor relationship skills

KNOWLEDGE, SKILLS AND ABILITIES:

• Experience with Agile and Scrum methodologies
• Familiar with formal change management processes and methods (Prosci or similar approach)
• Skilled in process improvement and strategic development, especially as it applies to clinical trials, clinical development and project management
• Excellent oral and written communication and presentation skills
• Technical and systems competency, such as computer skills, to include effective use of systems and applications such as Microsoft Outlook, Visio, Word, Excel, PowerPoint and Teams ; requirements management systems a plus (JIRA, Azure DevOps, or similar)
• Proven flexibility and ability to effectively prioritize workload with the support of leadership
• Good judgment, decision making and problem-solving skills with ability to apply critical and analytical strategic thinking skills to assess complex/ambiguous situations
• Proactive, solutions oriented and experienced at risk identification.

SUMMARIZED PURPOSE:

Senior Manager Business Analysis PMO carries out detailed and occasionally complex analysis of strategic opportunities and cost savings initiatives. Documents and communicates recommendations to stakeholders to support key decision making. Key contributor to vendor or IT system requirements and designs process improvement initiatives. May conduct peer reviews of work to ensure quality standards are met. Participates in PMO best practices definition and continuous improvement initiatives.

KEY RESPONSIBILITIES:

• Builds relationships with business users, understand their business processes and problem areas.
• Develops visual representations of As-Is and To-Be scenarios to assist with communication with both the business and senior management, with the view to optimize processes and automate where possible.
• Be able to quantify the work involved, identify the key stakeholders and calculate the potential benefits for senior management consideration.
• Gathers accurate, detailed and comprehensive requirements from a wide range of business users.
• Documents and categorizes requirements in a manner that is understandable to the business, developers, testing teams.
• Contributes to requirements planning and assessing level of effort.
• May assist with technical feasibility discussions, prototype development, and the design of efficient, adaptable and scalable solutions.
• Identifies specific proof of concepts that can be engineered to assist with the understanding of effort required for a full implementation.
• Assists in the evaluation of vendor/IT proposals and the identification of gaps to facilitate good decision making within the business.
• Assists PMO and business leadership in understanding complex initiatives and solutions.
• Works with the wider PMO team to identify improvements or better practices that can be adopted by the group.