Senior Manager, Business Continuity and Crisis Management

at  Canadian National Railway

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

JOB SUMMARY

The Senior Manager, Business Continuity and Crisis Management is responsible for ensuring business resiliency before, during and after an incident. The position is accountable for crisis and incident management as well as contingency and pandemic planning. The incumbent ensures that CN is prepared to protect against and recover from any incident so the company can restore operations in a timely manner while ensuring the health and safety of employees and protecting and promoting CN’s business and reputation.

EXPERIENCE

• Between 8 to 10 years of experience in Business Continuity and Crisis Management
  o Experience dealing with senior executives
  o Experience implementing and sustaining large-scale compliance programs*
  o Project management experience*
  o Experience implementing organizational policies, principles, and standards*

o Railway experience*

• Any experience for these above would be considered as an asset

EDUCATION/CERTIFICATION/DESIGNATION

• Bachelor’s Degree in a related field
• Business Continuity Institute (BCI), Disaster Recovery Institute (DRI), or International Organization of Standards (ISO) Certification*
• Any designation for these above would be considered as an asset

Competencies

• Collaborates with others and shares information
• Sets direction and inspires others
• Communicates with impact
• Demonstrates agility and drives change
• Knows the business and stays current on industry needs
• Applies critical thinking
• Delegates and empowers others to create accountability

TECHNICAL SKILLS/KNOWLEDGE

• General Microsoft Office computer skills
• Knowledge of a wide range of technology fields
• Knowledge of business impact analysis, crisis management, risk analysis, incident management, emergency response, emergency management notification systems
• Fluently bilingual, both written and verbal (English, French)*
• Any skills/attributes for these above would be considered as an asset