Senior Manager, Customer & Obligations, Business Controls & Monitoring - CIB

at  WESTPAC BANKING CORPORATION

HOW WILL I HELP?

We’re looking for a Senior Manager, Customer & Obligations, Business Controls & Monitoring for our Corporate & Institutional Banking (CIB) line of business. In this pivotal role, you’ll primarily manage and monitor Compliance and Conduct Risk matters, working closely with key and senior stakeholders to address control gaps and weaknesses.
You’ll be responsible for designing, implementing, and managing monitoring activities within CIB, ensuring a robust approach to Compliance and Conduct Risk management. As a leader, you’ll foster a culture of strong Compliance and Conduct, balancing our ethics and integrity with commercial and customer needs. You’ll collaborate proactively with Client Coverage teams and the CIB Chief Operating Office on all compliance and conduct-related issues.
As part of our team of Risk professionals, you’ll ensure our business operations align with our frameworks, policies, risk strategy, regulatory obligations, and the Group’s risk appetite. You’ll support the business in driving a strong Compliance and Conduct Risk culture, influencing day-to-day business decisions and strategic initiatives.
You’ll act as the first point of contact for Compliance and Conduct policies and matters (including Conflicts of Interest) providing advice on business risks and issues. Your role includes driving regulatory change initiatives into business-as-usual activities, developing processes to ensure compliance with regulatory obligations, and partnering with the BCM Value Chain team to ensure that relevant compliance obligations pertaining to CIB’s operations locally and internationally are appropriately mapped and maintained in the CIB Value Chain. Additionally, you may be required to support matters and issues pertaining to other Non-Financial Risk classes (such as Operational Risk) as and when the need arises; as part of the broader Customer & Obligations team (and the wider BCM team as a whole).
Supporting management, you’ll consider the risk and control implications of key Compliance and Conduct projects, ensuring future controls are incorporated timely and cost-effectively. You’ll facilitate regular monitoring and reviews to ensure operations remain within the defined risk appetite, capturing supporting metrics and thresholds. Partnering with the 2LoD Compliance and the Group Control Room, you’ll drive mature compliance outcomes and develop key reporting for senior management to maintain oversight of Compliance and Conduct matters.

HOW DO I APPLY?

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At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au.
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 2.3 or email talentacquisition@westpac.com.au
Job ID 300001512484455

Please refer the Job description for details