Senior Manager Fraud Intelligence

at  COMMONWEALTH BANK OF AUSTRALIA

IN THIS ROLE

As the Senior Manager Fraud and Scam Intelligence, you will optimise the Group Fraud Management Services capabilities and processes to protect the Group’s customers from fraud and scams. This will involve identifying, tracking and reacting to new trends, Modus Operandi, attack vectors and other malicious syndicated activities.

IN THIS ROLE YOU WILL

• Lead the fraud and scams intelligence function to drive detection, prevention and disruption of fraudulent crime and scams by working with, collaborating and liaising with law enforcement, other government agencies and commercial partners
• Be accountable for the requirements, design and deployment of new and advanced investigation, networking and intelligence techniques to detect, prevent and respond to fraud and scams
• Translate investigation and intelligence strategies into practical terms for others, and create a shared understanding to deliver and drive intended results
• Utilise various analytical tools and techniques to interrogate Group systems and data
• Ability to prioritise investigations and intelligence briefs
• Develop preventative and detective fraud and scam counter measures and actionable intelligence
• Leading the team of intelligence managers in investigation techniques, growth and improve their effectiveness
• Collaborate with Operations, Analytical and Capabilities teams to deploy tactical and strategic controls in response to intelligence findings
• Document results and communicate findings to various stakeholders (including senior stakeholders) using appropriate tools, language and techniques
• Develop key intelligence briefs for prosecution opportunities with law enforcement