Senior Manager - HR Systems implementation-Digital Workforce Transformation

at  EY

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

THE OPPORTUNITY

We are looking for a Senior Manager to join our rapidly growing Digital Workforce Transformation practice in Toronto. Whether your passion is devising and driving large scale change strategies, organizational design or transforming HR organizations, we cultivate innovation and purpose. You will find an environment that is both entrepreneurial and collaborative. We will help you achieve your potential by supporting your professional development and by providing you with leadership opportunities.

SKILLS AND ATTRIBUTES FOR SUCCESS

• Project management experience
• Work collaboratively in a team environment (knows when to lead and when to follow)
• Experience managing staff on multiple projects and providing direction to team members
• Strong analytical and problem-solving skills – being able to clearly define or clarify problems, determine appropriate solutions and tailoring to client needs
• Business analytical skills – making observations, anticipating client and management needs or expectations
• Excellent oral and written communication skills, including proficiency in Excel and Powerpoint
• High level of motivation and a self-starting attitude
• Ability to think outside of the box, thrive on new challenges
• Strong work ethic

YOUR KEY RESPONSIBILITIES

• Demonstrate a thorough understanding of complex change concepts specifically within HR technology and implementation. Lead client engagement teams and work with a wide variety of clients to deliver professional services. Develop and successfully manage to project budget.
• Deliver quality services. Value and model excellent client service by establishing goals and implementation plans to achieve a high-quality deliverables and within expected timeframes. Monitor progress, manage risk and confirm key stakeholders are kept informed about progress and expected outcomes.
• Develop and maintain productive relationships with client management. Focus on deliverables and client business priorities. Manage expectations of service. Understand the client’s industry and recognize key performance drivers and business trends.
• Clear and concise documentation. Documentation of final client deliverables should be tailored to the audience, highlight critical findings or decisions. Documentation varies from project level requirements, design, strategy and plan execution approach to executive level presentation materials.
• Develop people. Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment.
• Demonstrate high levels of technical and professional knowledge and quickly assimilate new knowledge. Keep up-to-date with current developments and trends in advisory services capabilities and industry knowledge.
• Generate new business opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. Develop long-term client relationships and networks. Develop relationships with other Ernst & Young team members across all practices to serve client needs.
• Flexibility and ability to travel; willingness to travel on short notice to meet client needs; travel is estimated at 30%

TO QUALIFY FOR THE ROLE, YOU MUST HAVE

• A Bachelor’s degree and approximately 5-8 years of related work experience; or a graduate degree and approximately 4-6 years of related work experience
• Approximately 4+ years of experience in providing advisory services and experience working with clients on solution gap opportunity analysis/recommendations, and leading business process design as well as enhancements
• Experience with HCM / HR Technology implementation and knowledge such as SAP, SuccessFactors, Ceridian, Workday, UKG Dimensions, Kronos, Oracle etc.
• Experience in selling and delivering projects that cover the full life-cycle of assessment, design and implementation support
• Demonstrated record in driving revenue within existing clients and in developing new prospects at the “C” level of Fortune 500 companies
• Willingness to travel on short notice, travel is estimated at 30%