Senior Manager - Innovation and FinTech

at  Westpac Group

HOW WILL I HELP?

You will be part of Westpac Growth Labs; the Innovation and Research & Development (R&D) function within the Chief Technology Office. Growth Labs exists to future-ready Westpac. We coordinate a portfolio of experiments with new and transformative technologies, spanning from ‘big bets’ that could redefine the future of financial services, to the enablers and tooling required to accelerate innovation across the bank. We explore emerging technologies that can solve today’s problems in new ways, provide leaps forward in efficiency, and enable the customer experiences of the future.
Growth Labs is a talented and collaborative team with multi-disciplinary expertise, ranging from design and innovation, to technology and banking. We work closely with business and technology teams alike to help drive innovation in service of Westpac’s strategic ambition. You’ll join a team that is not only intelligent, motivated, and curious, but also fun to work with.

As a Senior Manager , a typical day might include the following:

• Collaborate with a broad range of people; from deep technical experts to senior leaders across the organisation.
• Design an experiment to evaluate a new technology capability; ensure it will generate useful insight into its value, help us understand the risks it may entail, and crystalise potential applications when the time is right.
• Collaborate with your project team on live experiments – make sure they’re on track, and objectives are clear.
• Write an Executive Briefing on an emerging technology and its implications for the bank, e.g., Generative AI, Digital Assets, Quantum Computing.
• Facilitate hybrid and face-to-face workshops in our Sydney CBD Growth Lab space.
• Engage people from across the organisation with new and emerging technology.

HOW DO I APPLY?

At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au .

• A keen interest in emerging technology, with a perspective on how it will impact our customers, organisation, and society at large.
• An innovation mindset; curious, resilient, collaborative, creative, empathetic.
• Strong written and verbal communication / storytelling skills to help bring ideas to life and get people engaged.
• Ability to create clarity in the face of ambiguity and complexity.
• The courage to challenge the status quo, albeit with respect and savvy organisational awareness.
• Strong analytical, problem solving and research skills to translate raw data into information and actionable insights.
• Tertiary qualification in any area of study.
• A background in design, banking, innovation, consulting, or technology would be desirable