Senior Manager Insights & Analytics

at  PETSMART

About the Team
The Customer Experience (Marketing) team works to showcase our brand through the lens of expertise and love. They work to provide a personalized experience for our consumers backed by best-in-class, data-driven marketing capabilities. The Customer Experience team focuses across 4 departments including, Marketing, Creative, Communications, and our Loyalty & CRM team. Everyone brings their own point of view to create a unique experience for the pets and pet parents.
About the Location

QUALIFICATIONS AND SKILLS

• Ability to get procure and manipulate large-scale, complex data from a variety of systems (Snowflake, DataBricks, Medalia, on prem, web tool, etc.), experience reshaping data to ensure it is in right structure for analysis, filtering and removal of outliers. Demonstrated experience with cloud tech for data and analytics solutions (Google Cloud)
• Strategic thinker, deeply curious and passionate about leveraging data to answer complex business questions.
• Ability to work collaboratively and constructively with leaders and team members across the business to execute and deliver against analytical projects.
• Flexible mindset, and ability to contribute to multiple work streams, with fluid and evolving prioritization
• A self-starter with the ability to manage own workflow with support from the rest of the team
• Ability to handle and maintain the confidentiality of highly sensitive information
• Effective communication skills, with a particular focus on the ability to:
• Translate complex or highly technical concepts in ways that make them easily understood by leaders and team members
• Efficiently get to “client-ready” output for direct manager and other leaders
• Must be excited to research and learn new techniques to augment current tools and methodologies.

EDUCATION AND EXPERIENCE

• This position requires a bachelor’s degree or equivalent in Data Science, Data Analytics, Information Management Systems, or a related field
• Previous experience with SQL, Python, Snowflake and DataBricks.
• Must also have 2 years of related, professional experience in an analytical role.
• Experience performing decision science and/or analytics in a retail setting is ideal.
  About the Culture
  At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success.
  Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet friendly environment, bring your pets to work!
• On-site Dog Park
• “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
• “Sit & Stay” Café serving fresh breakfast and lunch options
• On-site coffee bar
• “Lil’ Paws” learning center and onsite daycare facility (associate paid)
• Volunteer events with PetSmart Charities
• Learn more about #LifeAtPetSmart here: https://www.lifeatpetsmart.com/life-at-petsmart/
• Check out Associate stories and share in some celebrations at PetSmart: https://www.blog.lifeatpetsmart.com/
• Explore PetSmart Benefits here: https://benefits.petsmart.com/
• If you don’t already live in the Phoenix area here’s a guide to the area: Welcome to Phoenix Guide

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics

Please refer the Job description for details