Senior Manager, Learning & Development Retail, Store Support & DCs

at  Loblaw Companies Limited

Referred applicants should not apply directly to this role.
All referred applicants must first be submitted through Workday by a current Loblaw Colleague.
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.
At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

POSITION OVERVIEW

The Senior Manager of Learning & Development will play a crucial role in supporting a team of learning partners who support retail, store support, and distribution centres and their training and learning functions. This position will be responsible for designing, implementing, and evaluating learning and development programs to enhance the skills, knowledge, and performance of employees within these areas. The Senior Manager will collaborate closely with cross-functional teams to identify training needs, develop effective learning strategies, and ensure the successful execution of enterprise-wide learning initiatives. This position reports to the Director, Learning & Development, Retail, Store Support and DCs.

ACCOUNTABILITIES:

• Collaborate with learning partners to identify training needs and develop learning objectives aligned with business goals and strategies.
• Design and implement comprehensive learning and development programs for retail, store support, and supply chain functions, utilizing various instructional methods and technologies.
• Develop and deliver engaging training materials, including instructor-led training, e-learning modules, job aids, and other resources.
• Evaluate the effectiveness of learning programs through assessments, surveys, and feedback mechanisms, and make necessary adjustments to improve outcomes.
• Provide guidance and support to learning partners in the development and execution of their training plans, ensuring consistency and alignment with organizational objectives.
• Stay up-to-date with industry trends and best practices in learning and development, and proactively recommend innovative approaches to enhance employee development.
• Collaborate with internal stakeholders, subject matter experts, and external vendors to leverage expertise and resources for learning initiatives.
• Monitor and manage the learning and development budget, ensuring cost-effective utilization of resources.

QUALIFICATIONS:

• Ability to communicate, negotiate, influence, and build collaborative relationships at all levels of the business
• Ability to adapt positively to a changing environment and handle shifting priorities
• Experience running multiple concurrent projects/programs
• Experience managing the work of others
• Strong communication, coaching, project management, interpersonal and leadership skills
• Financial competence and experience managing costs/budgets would be an asset

EXPERIENCE:

7-10 years’ experience crafting, developing, and implementing learner-centric solutions to address knowledge, and/or skill

EDUCATION:

Post secondary education with specialization in adult education, human resources, organizational development, or relevant experience
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please refer the Job description for details