Senior Manager, Operations Transformation - Insurance

at  Deloitte

REQ #

14949
Job description

CONNECT TO YOUR INDUSTRY

If you’re looking for a role in a fast paced, exciting environment where you can make a big impact in the General Insurance, London Markets or Specialty (re)insurers then this is the role for you. Benefiting from early client exposure and working with and learning from some of the top practitioners in our field, you will develop quickly, add real value and build credibility in the industry from an early stage thus increasing your own marketability.
Business Operations
Want to work with the latest technologies, as part of a team helping international organisations transform their core business capabilities? Whether you’re working with on-premise systems, Cloud technology, or custom-developed solutions (to name just a few), your expertise will help clients deliver continuous improvement and innovation, from initial design right through to implementation and optimization.

CONNECT TO YOUR SKILLS AND PROFESSIONAL EXPERIENCE

Essentials

• Proven experience within a (re)insurer or insurance brokerage working closely with or in transformation, or a consulting firm with a focus on Insurance engagements
• Subject matter expertise in one or more detailed areas of the UK insurance industry and market, including macro trends (e.g. transformation drivers, regulatory, economic, and business factors) or disruptive technologies (e.g. Generative AI, and Digital) that are driving change and impacting business models of key institutions
• Experience of delivering within projects or leading workstreams on transformations such as target operating model design / implementation, process re-engineering or cost reduction
• Able to articulate complex ideas to all levels of an organisation, and effectively lead and manage all key stakeholders and team members, resolving issues, competing demands and conflicts
• Excellent ability in Microsoft Office, particularly in Powerpoint and Excel
• A strong understanding of risk, how to mitigate risk and protect the firm’s reputation
• An understanding of the diverse requirements of clients and the need to work on projects in differing geographies and time zones

Desirable Skill Set Examples

• Knowledge of business design and business architecture practices including process re-engineering or cost transformation
• Experience of delivering complex business and technology transformations in senior roles
• Experience of working in Agile delivery frameworks, especially in Insurance environments including Scrum
• Experience and ability to operate and understand Project and Programme management disciplines including production of project plans, key quality programme deliverables and working and delivering to strict time constraints

As a Senior Manager in our team, you will work closely alongside Partners and Directors and play a key role in influencing and shaping the strategic direction and development of the team, with the opportunity to:

• Develop your leadership capabilities to effectively manage diverse teams, with an inclusive culture where people are recognised for their delivery of client work
• Leading client engagements and develop strong long-term client relationships as a trusted business advisor in the insurance sector
• Leverage your Insurance expertise to lead on projects, develop innovative thought leadership and support the growth of our business
• Play an active role in the recruitment and career development of more junior team members
• Develop trusted relationships with our clients
• Actively leading and contributing to the development of the Insurance practice team
• Learn from the best in the Business and also help recruit the best people, coach and support them whilst driving activity such as proposition development and marketin