WHY MERIDIAN?

At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.
Factor us into your next career opportunity. We want you to grow with us and have an experience that’s different. This is a place where you can expect the unexpected.
Find our story here: About Meridian

EXPERIENCE THE DIFFERENCE!

Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.
Please note that due to the volume of applications, only those under consideration will be contacted for an interview.
Thank you for your interest in Meridian Credit Union.
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ABOUT THIS ROLE:

This role will support the Director, Cards & Payments in executing and supporting the strategic vision for payment methods for Meridian and motusbank. As a key member of the Cards & Payments team, the Senior Manager, Payments will provide strategic and operational oversight, manage a team of Payment Specialists, address day-to-day issues, and support new payment opportunities and innovations for the Meridian group of companies. The Senior Manager will be responsible for managing payment services, building effective relationships with internal /external partners, supporting regulatory compliance requirements, and actively informing, executing, and supporting payment innovation initiatives. Payment industry knowledge, experience and an ongoing learning practice is essential to stay abreast of best practices, industry trends, regulations, and emerging technologies within the payments landscape. The Senior Manager should be proactive, forward-thinking, collaborative, and support the evolving needs of the payments team, payment services, and payments innovation.

IS THIS ROLE RIGHT FOR YOU? IN THIS ROLE, YOU WILL:

Management

• Lead and coach a team of business SMEs championing a high-performance and inclusive work environment.
• Build and maintain solid, professional, working relationships with peers within the payments industry and Meridian group of companies.
• Active member of the Cards & Payments Leadership Team.

Projects & Initiatives

• Proactively recommend initiatives that support payment evolution and innovation for the Meridian group of companies, through the lens of providing an exceptional Member experience.
• Manage strategic payment initiatives (including Payments Modernization), including the end-to-end approval process, and lead the associated execution and change management. Work as a subject matter expert on these initiatives and collaborate with technology teams and external vendors.
• Participate in the development of future payment products and services that support the Meridian for Good strategy.
• Provide recommendations, analysis, and support business decisions that are member-centric, cost effective and revenue driven.
• Provide input and support initiatives including business case, project charters, business requirements, and executive requests.
• Research emerging trends and best practices to determine implications of proposed payment solutions.
• Keep abreast of internal Meridian and external partner/vendor/association system changes and/or projects that may have a direct or indirect impact on payments.
• Review and make recommendations to the Director, Cards & Payments regarding existing and new payment partners and contracts.
• Develop, evaluate, and update payment documentation and training material as required.

Maintenance & Support

• Effectively manage and support a variety of payment services, including:
• ATM/POS Channel management
• Debit Card management
• Interac e-Transfers
• Cheque Clearing
• Wires
• Bill Payments