Senior Manager, People and Culture

at  Together Credit Union

JOB SUMMARY

The senior manager, people and culture is responsible for developing and implementing people and culture and recruiting practices and strategies that foster a people-centric, high-performance culture, emphasizing our core values: excellence, diversity, ownership, and integrity. This position aligns people and culture best practices and strategies to business objectives while also ensuring alignment between team members and management throughout the Credit Union. * This is a hybrid/St. Louis position *

REQUIRED QUALIFICATIONS

An equivalent combination of education, training, and experience will be considered.

• High school diploma
• Minimum of 10 years’ related experience
• Minimum of 5 years’ management experience
• Bachelor’s degree in human resources management, business administration, or related field preferred

KNOWLEDGE, SKILLS, AND ABILITIES (KSA’S)

A representation of the knowledge, skills, and abilities necessary to perform this job competently.

• Ability to develop relationships across all levels of organizations while maintaining objectivity with the ability to separate oneself and situation from all analysis and solutioning.
• Demonstrated knowledge of HR law, HR policy and procedure, organizational design, and organizational development principles.
• Demonstrated experience in creating effective talent acquisition strategies and processes.
• Demonstrated experience influencing partner decisions to drive execution of departmental and organizational strategy.
• Agility to work comfortably in ambiguity and influence all levels of the organization.
• Strong communication and presentation skills including the ability to communicate effectively with employees at all levels.
• Ability to analyze and interpret information, diagnose needs, and make recommendations and decisions quickly and accurately.
• Excellent teamwork skills with the ability to operate in a matrixed structure.

PHYSICAL ABILITIES

The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to work at a computer in a stationary manner for up to 8 hours daily.

Together Credit Union is an Equal Opportunity employer. The Credit Union complies with appropriate federal, state, and local laws and provides equal employment opportunities without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. Together Credit Union is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free work environment

JOB RESPONSIBILITIES

The intent of this job description is to provide a representation of the types of duties and level of responsibilities required for this position and is not intended to be an exhaustive list of all responsibilities, duties, and skills. Team members may be directed to perform job-related tasks other than those specifically stated in this description.

• Manages and supports stakeholders through the PCBPs by leveraging relationships and enhancing the employee experience.
• Consults and guides business stakeholders by influencing and aligning leaders while serving as a though partner and change agent who assists the organization by supporting business objectives.
• Develops and owns execution for effective people and culture strategies including talent acquisition, succession planning, workforce development, employee retention, employee engagement, and organization design; identifies issues and trends and collaborates in creating integrated solutions.
• Maintains current knowledge and educates team members to ensure high ethical standards of practice and compliance of all existing governmental, labor, and legal requirements.
• Leads and mentors team members in complex employee relations issues and develops practices, procedures, and guidelines necessary to align the workforce with the strategic goals of the organization.
• Effectively leads and manages team members by ensuring engagement, personal and professional development, and achievement of results.
• Creates an equitable and safe environment where team members can voice ideas, concerns, and challenge each other openly.
• Seeks to understand core business offerings as well as market conditions affecting the Credit Union.
• Assesses and anticipates business issues and analyzes information to understand root causes and effectively implement solutions.
• Provides collaboration and thought leadership to business partners around workforce, strategy and operations, talent acquisition, and HR practices.
• Partners with stakeholders to assess gaps and needs to develop a diversity strategy among workforce that fosters inclusion.
• Generates specific organizational interventions (culture change, restructuring, training, etc.) to support organizational objectives.
• Assists stakeholders with thoughtful dialogue about the implications of decisions relative to their impact on other business units and teams.
• Utilizes data to make or validate decisions and practices; uses analytics to assess value to organization.
• Develops programs to close training and development gaps for business units and individual coaching needs.
• Assists to establish departmental measurements that support the accomplishment of the organization’s strategic goals.
• Protects the interests of employees and the Company in accordance with company Human Resources policies and governmental laws and regulations.

The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to work at a computer in a stationary manner for up to 8 hours daily