Senior Manager: Stakeholder Enablement and Communication

at  PPS Recruitment

JOB ADVERT SUMMARY

This role will be accountable for leading a variety of activities across two portfolios within the A&D division. Accountable for leading and delivering a dual role as follows:

• A&D Communications - the purpose of this role is to actively design and implement the framework for all A&D communications using all relevant platforms. To drive the process of communicating all necessary Technical and A&D Management messages and information timeously to the relevant audiences and stakeholders. To create and identify the most appropriate media to both A&D staff and Financial Advisers to ensure effective communication across the division.
• Graduate Market development and support – to actively create and identify ways to enhance the work of the Graduate Market division. To consistently support the Marketing Manager, Graduate Market, all Graduate Market Specialists and all External Distribution Area Managers and Life Specialists in the University student campaigns. Build and develop the Graduate market workforce and to unlock sources of young Graduates nationally.

EDUCATION:

• Matric.
• A bachelor’s degree in a relevant field.
• Post Graduate qualification.
• CFP advantageous.

EXPERIENCE:

• Management experience (10+ years).
• 5 years Senior Management experience essential.
• Marketing or Public Relations experience (10+ years).
• Sales experience (7+years).
• Service and Administration experience (7+ years).
• Communications experience (7+ years).
• Relationship management experience, preferably in financial institution (8+ years).
• Experience working with communication channels and/or varied media platforms.
• Relevant industry experience, particularly in sales and maintaining business relationships (7+ years).

KNOWLEDGE AND SKILLS:

• Knowledge and understanding of financial services industry and long-term Insurance.
• Marketing management knowledge.
• Sound understanding of current and emerging communication trends.
• Must demonstrate the ability to write professionally for varied audiences.
• Business Reporting skills.
• Sound communication skills.
• Results and target orientated.
• Innovative and change orientated.
• Strong stakeholder management skills.
• Problem-Solving Skills.
• Sound leadership Skills.
• Strong interpersonal skills to ensure third party management and delivery/buy in.

DUTIES AND RESPONSIBILITIES

• To design the communication strategy and actively prioritise and align all communication to all intermediaries according to the strategic objectives.
• To define the communication framework of all A&D communications and actively manage the risks.
• To draft all the A&D communications in alignment to the legal framework and structure.
• Design and decide on the strategic plans each year to ensure compliance with A&D communication.
• Approve all PPS business communications to A&D staff and Advisers/Brokers.
• To co-ordinate and distribute all requests by PPS divisions, management and business units for communications and messages to be sent to all A&D staff and Advisers; and collaborate across divisions to ensure alignment.
• To consistently create and prepare effective communications messages to all relevant internal and external stakeholders. This includes but not limited to: general staff communication, technical and A&D Management messages (aligned to group practices and policies); articles; product and legislation related communication; proposals, reports etc.
• To ensure that all communications and messages are professionally compiled and distributed to all A&D staff and Advisers on time, using the most effective media and to the most appropriate audiences.
• Influence and negotiate with A&D Executive Team
• Take accountability for all decision making and problem solving (as it relates to communication), which may at times be complex and risky, and/or require creative thinking and extensive research.
• Ensure a thorough and in-depth understanding of PPS products and their complexities to ensure communication is accurate and unambiguous; To provide national support to all Graduate Market Specialists, Regional Managers, and Life Specialists in the Student projects at all SA Universities and among final year students.
• To define strategic objectives that will drive membership applications and achieve MA targets.
• To ensure strategic alignment of processes, activities, and procedures to ensure that GA’s and selected Advisers convert Membership applications into new members with product.
• Negotiate with and persuade external stakeholders (in senior positions) to open opportunities.
• Prepare necessary proposals and presentations.
• To support regional teams in identifying and opening sources and worksites of young graduates to be worked by GA’s and Advisers.
• To actively communicate and negotiate across all senior levels with internal and external stakeholders.
• To actively participate in and meaningfully contribute to the SET’s across the PPS Group.
• Achieving set targets for the Market Access.
• Build New Clients Bases.

This role will be accountable for leading a variety of activities across two portfolios within the A&D division. Accountable for leading and delivering a dual role as follows:

• A&D Communications - the purpose of this role is to actively design and implement the framework for all A&D communications using all relevant platforms. To drive the process of communicating all necessary Technical and A&D Management messages and information timeously to the relevant audiences and stakeholders. To create and identify the most appropriate media to both A&D staff and Financial Advisers to ensure effective communication across the division.
• Graduate Market development and support – to actively create and identify ways to enhance the work of the Graduate Market division. To consistently support the Marketing Manager, Graduate Market, all Graduate Market Specialists and all External Distribution Area Managers and Life Specialists in the University student campaigns. Build and develop the Graduate market workforce and to unlock sources of young Graduates nationally