Senior Manager, Strategic Management

at  NCS National Council of Social Service

[What the role is]
As a Strategic Planning Officer, you will:
(A) Develop and implement the organisation’s business strategies;
(B) Develop and implement the sector’s forward strategies; and
(C) Conduct research and analysis, to identify emerging trends and issues that may affect NCSS and the sector’s future
with the aim to support NCSS Management and NCSS Board, to progress and guide NCSS and the sector forward.
[What you will be working on]

1. Develop, plan and implement the organisation’s business strategy.

• Conduct research, analysis of internal and external landscape, to develop the short to mid-term strategies, that would be in line with larger systemic shifts and WOG policy directions;
• Design and develop strategy implementation plans, to engage and co-opt stakeholders to align with organisation’s strategies, and develop goals, action plans for implementations; and
• Design and plan the annual work plan and mid-term strategy reviews, to provide recommendations to guide NCSS forward.

1. Develop, plan and implement the sector’s forward strategy.

• Conduct research, analysis of external landscape, macro trends, international/regional developments, to identify competitive landscape, emerging opportunities that would impact the sector moving forward;

• Design and develop the short to mid-term sector strategies, to guide the sector forward, with a common set of objectives to improve the quality of life of service users; andDesign and develop the sector strategy plans, to inform and support internal teams, and external stakeholders to plan future directed actions.

1. Conduct strategic foresight research and analysis, to ensure that NCSS and the sector will be well-positioned to meet future challenges.

• Harness existing information sources and review international scans to identify best practices and global developments in similar industries/sectors that can be adapted to Singapore’s context;
• Identify global and local emerging trends that impact the social service landscape and assess/analyse the implications of these trends;

• Propose recommendations and considerations for implementation, contextualised to the Singapore social service landscape; andFacilitate engagements with stakeholders to translate foresight analyses into strategies for implementation, considering the current reality and readiness of the organisation and sector.

• 1. Any other duties as assigned from time to time by the management.
     [What we are looking for]

Personal Competencies:

• Highly motivated and adaptable
• Able to work independently, as well as collaboratively in a team
• Methodical, organised and proactive
• Innovative and resourceful, possess a strong drive to solve problems

Skills & Knowledge:

• Strategic and corporate planning skills
• Strong project and time management skills
• Strong analytical, strategic, and conceptual thinking skills
• Possess strong communication (written and verbal) and presentation skills to engage, negotiate and mobilise internal and external stakeholders of different seniority.

Experience:
At least three years’ experience in strategic planning or foresight positions.

Please refer the Job description for details