Senior Manager, Supply Chain Excellence

at  Sephora

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.
We are united by a common goal - to reimagine the future of beauty.

REQUIREMENTS:

• Bachelor’s degree in business, Operations Management or Supply Chain.
• Proven track record of leadership and success in S&OP, supply chain, or related roles within the retail industry or FMCG. (10+ years of experience)
• Strong analytical and quantitative skills, with the ability to translate data into actionable insights.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in relevant S&OP software and ERP systems (SAP as preferred option).
• Demonstrated ability to lead cross-functional teams and drive change in a dynamic, complex and volatile environment
• Strategic thinking, problem-solving, and decision-making abilities

S&OP process:

• Develop and lead the regional S&OP strategy, aligning it with the overall business objectives and growth targets; manage the risks.
• Inventory management: in close cooperation with planning managers & finance: budget, Open to Buy, health of stock, returns, continuous improvement, etc
• Supplier Performance & Brand collaboration: Develop and nurture partnerships with our brands to enhance collaboration, supplier performance, Supply Chain contract terms, data sharing, etc

Performance management and Center of Excellence:

• Monitor and Analyze key performance metrics to identify areas for improvement in Supply Chain (across planning and logistics) and growth opportunities.
• Implement process enhancements to streamline Supply Chain workflows and increase overall end to end efficiency
• Develop a Center of Excellence in planning for our region and ensure Center of Excellence process, roles & responsibilities in other Supply Chain departments; participate actively in projects; provide training and support in the region

Leadership and Team Management:

• Lead and develop a team of 3-4 Supply Chain professionals (Assistant managers & executives), providing coaching, mentorship, and guidance. Create a high-performing team culture that emphasizes collaboration, efficiency, innovation, and continuous learning.

Stakeholder management:

• Proactively seek and leverage meaningful and efficient relationship with different stakeholders: internal stakeholders (including executive leadership, merchandising, finance, other supply chain departments / countries), as well as external stakeholders (such as brands, external partners).