Senior Manager, Technology Operations

at  Walmart

YOU WILL MAKE AN IMPACT BY:

• Developing Strategies to improve customers’ shopping - Gain a deep understanding of the needs and concerns of Brand Owners, and identify opportunities to further elevate their experience and offering on Walmart Marketplace. Clearly articulate and position the strategy and goals of each initiative to generate buy in and ensure the capabilities are built accordingly.
• Leading the execution plan - Lead operations and gain cross-functional collaboration at the executive level to ensure the initiative/ tactical plan is properly executed, including capability automation, product feature roll out, seller adoption, and internal stakeholder adoption. Track, communicate and coordinate with various stakeholders and teams across Walmart Marketplace and the company at large.
• Driving organizational change - Be passionate about the seller, be seller obsessed, set the example for your team and drive marketplace education that drives ownership across Walmart. The ultimate objective for you is to drive organizational and cultural change at Walmart to ensure Marketplace delivers on its longer-term goals.
• Operating with excellence: Operate at the highest standards. As the leader and owner of the strategic programs that will yield scalable growth for Marketplace you must make sure that you and the team execute with excellence, are subject matter experts, understand very well the role they play, leverage research and data to make decisions, and can represent marketplace and engaging with leadership across the organization.
  The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

BASIC QUALIFICATION:

• Min. 6 years related experience in Management Consulting, Business Operations, Product Management, or related field.
• Bachelor’s degree in business or related field.
• 3+ years of experience in consumer-focused e-commerce environment
• 2+ years of experience leading cross functional teams and influencing change behavior.
• Strong organizational skills, a keen sense of ownership and accountability, and the ability to lead projects, communicate effectively, and be a self-starter.
• Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary.
• Strong analytical skills with moderate to advance proficiency in Excel.

MINIMUM QUALIFICATIONS…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor’s degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience.

PREFERRED QUALIFICATIONS…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years’ experience in project management, program management, program operations, or related area.

Are you looking for your next big opportunity to impact Walmart Marketplace Brand Owner Strategy? Do you thrive in collaborative environments that deliver results? If so, Brand Portal team, within MP Seller Acquisition organization, is the right fit for you.
As a Senior manager in the marketplace org, you will be an integral part of the team that builds the strategy, the execution plan and leads the roll out of programs & features that will transform a Brand Owner’s marketplace experience and accelerate the US Marketplace growth. In this role, you will be collaborating closely with other cross-functional teams to align on and execute against our plan to grow Brand Owner’s participation and revenue on Walmart Marketplace. The successful candidate will be leading the overall brand management strategy, and responsible for delivering against the business & product roadmap by compiling and analyzing customer feedback, external and internal market research, and competitive analysis.