Senior Marine Claims Examiner

at  Berkshire Hathaway Specialty Insurance

WHO ARE WE?

A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of property, casualty and specialty insurance coverages, and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.
We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. As part of that team, you will fuel BHSI’s growth, shaping our future and that of our customers.
Learn more about our unique culture and history at www.bhspecialty.com.

KEY ATTRIBUTES, SKILLS, AND EXPERIENCE:

• A skilled, technical claims handler with a deep knowledge of their chosen discipline, coupled with strong commercial acumen.
• Willing to learn about, understand and adapt to new product offerings; develop claims solutions that meet the demands and requirements of our customers;
• Strong organisational, quantitative and analytical skills; an effective and proactive problem solver;
• The ability to develop strong, collaborative and long-lasting relationships with both customers and team members across the BHSI organisation;
• The ability to identify opportunities that improve the efficiency of our claims operations in the region, whilst maintaining a global outlook;
• A strategic thinker who is able to develop and implement key initiatives which promote the claims product, and enhance our commercial advantage;
• An effective leader and communicator; someone who thrives on leading, developing and training successful and collaborative teams locally, internationally and across different cultures.

WHAT BHSI OFFERS:

• A competitive package and exciting growth opportunities for career-oriented teammates;
• A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates and our other stakeholders;
• A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.
  NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Members may perform other related duties as negotiated to meet the ongoing needs of the organization.
  Please send your CV to HR.Asia@bhspecialty.com
  Visit our website at www.bhspecialty.co

• Leading and designing differentiated claims strategies for implementation across the region;
• Monitoring marine claims activity across the region, ensuring a strong reserving discipline, and that a proactive customer service standard is maintained;
• Representing BHSI in its interactions with customers, promoting the BHSI claims proposition and philosophy and our focus on building and maintaining long term relationships with our customers;
• Continuing to build and maintain partnerships with adjusters, lawyers and other service providers and experts across the region;
• Maintaining, and continuing to develop, the reputation of BHSI as a provider of technical, proactive, innovative, thoughtful and customized solutions for its customers;
• Ensuring that all regulatory and compliance matters (external and internal) pertaining to the handling and management of marine claims across the region are adhered to;
• Single point of contact for all internal stakeholders in the region pertaining to marine business. Presenting on claim developments, statistics and trends to members of both the regional and global management team;
• Collaborating closely with the underwriting team to foster business development, products and wordings;
• Promoting, building and maintaining the value driven framework that underpins all BHSI’s operations across the globe.