Senior Medical Receptionist

at  Silver Search

Are you a dedicated, organised, and compassionate individual with exceptional administrative skills? An exciting opportunity awaits to join a psychology and counselling service as a Senior Medical Receptionist.

Currently they are seeking an efficient Senior Medical Receptionist/Team Manager to take responsibility of the day to day operations of a busy practice. Your daily responsibilities will include:

• Assisting the Director to monitor quality of services provided
• Dealing with any escalated client issues
• Identifying areas for improvement
• Contributing to and management of administration processes.
• Responding to psychologist’s administrative requests
• Maintaining client confidentiality
• Managing reception staff schedule and supporting team
• Support in recruitment, induction and training
• Assisting with marketing activities and social media presence
• Maintaining positive relationships with key stakeholders

ESSENTIAL SKILLS & EXPERIENCE

• Proactive approach to decision making and problem solving
• High level of communication skills written and verbal
• Previous experience managing staff and working in a medical setting.
• Strong interpersonal skills and emotional intelligence.
• Understanding the Medicare benefits schedule and Private Health Funds
• Able to work productively within a team environment and ability to communicate with a diverse range of people
• Strong computer skills with proven proficiency using practice management or CRM software (PracSuite) in a paperless environment
  If you’re passionate about making a difference and have the skills to thrive in a fast-paced environment, we invite you to apply and become an integral part of our client’s esteemed practice.
  To apply, please submit your resume/CV and a cover letter highlighting your relevant experience and why you’re interested in this position.

Currently they are seeking an efficient Senior Medical Receptionist/Team Manager to take responsibility of the day to day operations of a busy practice. Your daily responsibilities will include:

• Assisting the Director to monitor quality of services provided
• Dealing with any escalated client issues
• Identifying areas for improvement
• Contributing to and management of administration processes.
• Responding to psychologist’s administrative requests
• Maintaining client confidentiality
• Managing reception staff schedule and supporting team
• Support in recruitment, induction and training
• Assisting with marketing activities and social media presence
• Maintaining positive relationships with key stakeholder