Senior Network Engineer

at  Great Southern Bank

Great Southern Bank is seeking a new Senior Network Engineer to join the team on a permanent basis. As part of the Banking & Engineering team, you will work with our key technology systems, partners and vendors that provide Infrastructure, Cloud, Networking and Core Banking services. The role is responsible for managing, maintaining, technical design, evaluation, installation & configuration of key technologies at Great Southern Bank. This position is based in our Brisbane CBD office with the flexibility to work from home two days per week.

YOUR EXPERIENCE

• 10+ years’ experience as a Network/Communications Engineer in a medium to large organisation
• Knowledge and experience with Cisco Call Manager, Cisco Meraki (routing, switching, SDWAN), Cisco ACI, Cisco ISE, Palo Alto Next Generation firewalls, Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), SolarWinds HCO, Megaport Cloud Routers, AWS and Azure connectivity and security.
• Knowledge or experience with Web Application Firewalls and DDoS protection.
• Excellent written and oral communication skills, strong customer service orientation, excellent troubleshooting/problem solving skills and good time management skills (ability to be on-call after hours as required)

A LITTLE BIT ABOUT US…

For over 75 years, we’ve been putting our customers first, and today we look after the financial needs of more than 380,000 Australians. We have recently changed our name from CUA to Great Southern Bank but we remain customer-owned and firmly focused on helping all Australians own their own homes.
We’re ambitious and as we continue to grow, we are investing significantly in technology, products, and people. We have a culture that’s fun, approachable, and supportive - allowing our team members to be their best every day, whether that’s at work or at home.
We’re hugely excited about the journey ahead and are looking for talented and enthusiastic people who want to be part of a winning customer team. If you are motivated, energetic, and dedicated to helping our customers achieve the great Australian dream, we want to hear from you!
At Great Southern Bank, we’re committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging, are valued, connected and respected. We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers. We support and promote an inclusive culture through flexible ways of working, collaboration, fair and equitably decision making that empowers our people to be at their best every day

• Design, build and operate high performance network connectivity to the Cloud and SaaS service providers.
• Lead technical design discussions that facilitate decision making within the networking and communications operations.
• Ensure compliance to agreed ITIL principles of change, incident and problem management that drive reduced down time and improved customer experience.
• Document, share knowledge and mentor network engineers, IT Helpdesk and IT partners to more effectively support their environment.
• Ensure the production environment is documented and is in alignment with industry best practice as well as appropriate regulatory controls