Senior Network Engineer - Information Technologies

at  City of Jacksonville FL

JOB DESCRIPTION

Are you looking for a position with a work/life balance? Do you want to earn four weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered yes to any of these questions, you need to complete your application now. Work for the city you love!!!
The Information Technology Division is actively seeking two Info Tech Analysts - Senior Network Engineer.
Did you know as a City of Jacksonville employee, you would also have 12 paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after 10 years of public service and on-time payments.
This position reports to the Network and Telecom Infrastructure Manager and serves as a staff senior networking engineer. This is professional work which involves engineering, design, configuration, monitoring, and maintaining all aspects of the City of Jacksonville’s WAN, LAN and MAN network and VoIP infrastructure and devices. Equipment manufacturers will be varied; however, Cisco is primarily utilized. Equipment types such as switches, routers, VoIP handsets, unified collaboration applications, contact center applications, voice gateways, and WI- FI/Wireless Access Points are utilized. The position oversees and leads projects including design, re-design, installation, implementation and configuration of networking devices and infrastructure for security and functionality. Must have a working knowledge of the Network Open Systems Model (OSI) and how it is designed to function within the network and applications. Holistic understanding of Datacenter Operations to interact with & manage carriers to implement new projects or commission new sites. Team Lead for escalated tickets, new and upgrade projects working with staff, customers, and vendors.

INTERPERSONAL SKILLS:

• Must be able to lead, direct others, and serve as team lead on projects.
• Must have strong customer service dedication; soft skills to interact with both internal and external customers.
• Must be process oriented; able to define, adopt, and follow repeatable processes for deployment and quality assurance.
• Must be able to provide training on updated processes, procedures, or related items including technical skills.
• Must be able to work well in a team environment involving both technical and non-technical resources; must have a team-first approach.
• Must have a disciplined work ethic; be self-motivated and reliable.
• Must be able to work independently or with little guidance, learn new technology processes and approaches used in service delivery.
• Excellent written and verbal communication skills required.

POSITION REQUIREMENTS:

• Ten years of education and/or experience in enterprise network systems.
• The individual must be proficient in MS Visio, Excel, and Word.

Preferred:

• VoIP technologies in a mid to large sized environment preferred.
• Bachelor’s Degree from an accredited institution is preferred.

OTHER REQUIREMENTS:

• Depending upon assignment, may be required to obtain specialized certifications.
• Must pass the Criminal Justice Information Services (CJIS) background screening performed by the Jacksonville Sherriff’s Office prior to appointment.
• Within 30 days of appointment date to classification, acquire and maintain the appropriate level of Criminal Justice Information Systems (CJIS) certification which corresponds to the job responsibilities. The level will be determined by current CJIS guidelines and may change periodically. Certification is obtained by successfully completing a web-based training course and test which covers physical security, incident response, the protection of information and other IT specific security threats, vulnerabilities, and risks.
  A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based.

REQUIRED DOCUMENTS: The below documents are required with your application.

• Cover Letter
• Resume
• College Transcript - When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. Transcripts do not need to be official, but must state your name, the school’s name, classes taken, grades received, type of degree, and date degree was conferred.

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. Transcripts do not need to be official, but must state your name, the school’s name, classes taken, grades received, type of degree, and date degree was conferred.
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Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.
If claiming veteran’s preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference
If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within 60 calendar days upon receipt of notification of the hiring decision, requesting an investigation to:
Florida Department of Veterans Affairs
Attention: Veterans’ Preference Coordinator
11351 Ulmerton Road, Suite 311-K
Largo, FL 33778-1630
Email: VeteransPreference@fdva.state.fl.us

Please refer the Job description for details