Senior Office Administrator

at  Webhelp

Job Advert
Are you a seasoned administrative professional with a knack for meticulous organisation and a passion for driving operational excellence? If you thrive in fast-paced environments and excel at managing diverse tasks, we have an exciting opportunity for you.
As a Senior Office Administrator within our newly established Growth Enablement division at our Cape Town office, you will play a pivotal role in ensuring the smooth operation of our administrative functions. Your expertise will be instrumental in driving efficiency, maintaining essential documentation and supporting various operational aspects of our business.

YOUR QUALIFICATIONS AND EXPERIENCE

• Minimum of 5 years’ experience in senior administrative roles
• Project management skills and the ability to manage numerous projects simultaneously
• Excellent communication and interpersonal skills
• Ability to communicate effectively with all stakeholder levels, locally and globally
• High level of resilience and ability to work in a fast-paced environment
• Previous experience in managing a Central Administration team (advantageous)
• Proficiency in Excel and PowerPoint
• Experience working with third-party organisations
  After applying, you will be sent a link to complete a quick online chat-based interview. Please check all folders for the link after applying, as completing and passing this step is essential for shortlisting.
  The appointment will be made in line with the company’s EE Plan.
  Job Reference: SA0302

• Coordinating and managing administrative tasks with precision and efficiency
• Maintaining and refining documentation, including bid rate cards and standard request for proposal (RFP) responses, in alignment with company protocols
• Organising and overseeing bid collateral in a centralised repository for easy access and management
• Collaborating with departments to streamline solution development and execution
• Monitoring pipeline activities, pricing strategies and solution modifications, providing insightful reports
• Supporting client branding initiatives during visits and crafting engaging presentations and well-structured agendas
• Maintaining an up-to-date client database containing relevant information and collateral
• Handling payment processing and managing chargebacks related to client expenses
• Assisting in organising and managing government funding opportunities, client-funded events, client meetings and townhall meetings
• Partnering with facilities and Operations Directors to address site maintenance issues based on client feedback
• Developing and curating a comprehensive bid and marketing library to enhance business strategies
• Supervising the administrative hub including overseeing the travel desk, supplier management and finance tasks