Senior On-Site Administrator (18 month contract)

at  Convergint Technologies Ltd

CONVERGINT TECHNOLOGIES IS A GLOBAL INDUSTRY-LEADING ORGANIZATION THAT DESIGNS, INSTALLS, AND SERVICES INTEGRATED BUILDING SYSTEMS INCLUDING ELECTRONIC SECURITY, FIRE ALARM, AND LIFE SAFETY SYSTEMS. TO LEARN MORE ABOUT CONVERGINT, VISIT WWW.CONVERGINT.COM

We are currently recruiting for an onsite Administrator for our Fort McMurray, AB location.
This position will be on a 18 month contract, 7/7 rotation, 12 hours per day. This is not a FIFO position, and you will therefore need to be local to Fort McMurray.

KEY KNOWLEDGE, SKILLS AND EXPERIENCE:

• Certificate or Diploma in business administration or finance preferred.
• Minimum of 2-4 years of experience in service and administration
• Previous experience in SAP time entry.
• Previous experience in PO process.
• Excellent customer service skills and telephone mannerisms.
• Strong organizational skills with a high regard for attention to detail
• Must be a self-starter and work well with limited supervision.
• Intermediate Microsoft Outlook, Excel, Word and Power Point skills.
• Strong verbal, written and interpersonal communication skills.
• Good financial knowledge and skills—ability to understand basic financials such as accounts receivable/payable, purchase orders, work orders, etc.
• Strong Project Coordination skills and the ability to work well with all levels of internal management and staff as well as outside clients and vendors.

• Administer the accommodations (condominiums/camp/hotel) with respect to scheduling, booking and coordinating availability with colleague schedules.
• Receives, submits and audits time entry including daily swipe reports. Co-ordinates with our clients’ personnel to resolve any time entry discrepancies such as RBA’s; responsible for daily approval on timesheets submitted.
• Main point of contact for our clients’ SCM, for billings, as well as Supervision for timesheet entry deficiencies.
• Daily assessment review of SAP time swipe reports validation against timesheets submitted
• Pulls daily swipe reports & RBA’s and measures them against the daily time entry for timely billing.
• Coordinate and schedule cleaning with sub-contractor and ensure cleanliness of condominiums meets Convergint standards.
• Ensure all colleagues are mobilized and have full access to client sites, be able to assist colleagues with urgent and last-minute mobilization request. Proactively monitor the mobilization process to ensure colleagues meet all site requirements.
• Assist Human Resources with onboarding new hires, ensuring the new hire packages are completed along with all other items on the new hire orientation schedules.
• Assist with the development of KPI measurement tools and reporting methodologies, accumulate data as required, and generate reports on a timely basis for management review and action.
• Answer phone calls in a professional manner and forward to appropriate individuals as required.
• Provide support to colleagues with respect to the submission of timesheets.
• Mentor and resolve scheduling challenging issues and problems with the support of Supervisors
• Act as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.