Senior Operations Processor

at  Wells Fargo

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Required Qualifications, US:

• 4+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Ability to work with internal and external vendors to reconcile
• Knowledge of document retention
• Strong organizational, multi-tasking, and prioritizing skills
• Ability to lead, train, and provide feedback to staff and corresponding managers
• Intermediate Microsoft Office (Word, Excel, and Outlook) skills
• Excellent verbal, written, and interpersonal communication skills
• Ability to make complex decisions(research)
• Familiarity with Service View, Common Recon, CVIA/CVAC
• Ability to present ideas for improving or implementing processe

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more about the career areas and lines of business at wellsfargojobs.com .
Wells Fargo is seeking an senior Operations Processor as part of Consumer and Small Business Banking Operation

In this role, you will:

• Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance
• Use technical expertise in the designated area and resolve escalated issues
• Provide feedback and present ideas for improving or implementing processes and customer support
• Perform complex operational and customer support initiatives within Operations functional area
• Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures
• Apply technical knowledge and expertise to perform work and action requests
• Provide subject matter expertise and interpretation of procedures to staff
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications, US:

• 4+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Ability to work with internal and external vendors to reconcile
• Knowledge of document retention
• Strong organizational, multi-tasking, and prioritizing skills
• Ability to lead, train, and provide feedback to staff and corresponding managers
• Intermediate Microsoft Office (Word, Excel, and Outlook) skills
• Excellent verbal, written, and interpersonal communication skills
• Ability to make complex decisions(research)
• Familiarity with Service View, Common Recon, CVIA/CVAC
• Ability to present ideas for improving or implementing processes

Job Expectations:

• Training: 90 days/ on the job training
• Hours: Monday thru Friday 7am-3:30pm
• Ability to work additional hours as needed
• This position offers a hybrid work schedule
• This position is not eligible for Visa sponsorship

Posting Location: (Selected candidate must reside within a commutable distance to one of these locations)

• 2613 Austin St Houston , TX
• 945-951 Isom Rd, San Antionio, TX
• 260 Charles Lindbergh Dr Salt Lake City, UT
• 2800 S Price Rd Chandler, AZ
• 1525 W W T Harris Blvd Charlotte, NC
• 11050 Lake Underhill Rd Orlando, FL
• 4742 Aviation Pkwy Bldg. #6College Park, GA
• 200 Wildwood Pkwy Homewood, AL
• 10325 NW 112th Ave Miami, FL
• 1330 W Alameda Tempe, AZ