Senior Outbound Services Coordinator

at  NGS Super

INTRODUCTION:

NGS Staff Benefits
Before you learn more about the job ad, we encourage you to familiarise yourself with our fantastic NGS Staff Benefits page (link below) to understand our offering which includes Additional Leave Entitlements, Personal & Professional Development and Health & Wellbeing Benefits.
NGS Staff Benefits link: https://ngssuper.elmotalent.com.au/careers/careers/pages/staffbenefits
About us
We are an award winning, national $15B public offer industry fund focused on the education sector. Click on the video below to learn more!
The Role
The Senior Outbound Services Coordinator plays a pivotal role in establishing our newly created outbound call area. This newly created, permanent full time position is responsible for developing, implementing, and refining the processes and policies that will guide a dedicated team in making proactive outbound service calls to both new and existing members of the fund.
The ideal candidate will bring a blend of strategic vision and practical experience in outbound call operations, demonstrating an ability to craft efficient workflows and in acting as a senior team member.

Please refer the Job description for details