Senior People Operations Manager (Part Time - upto 50%)

at  TrustYou

TrustYou is on a mission to help make guests happy! Listening to Guest Feedback is a key driver for making customers happy, refining products and services, and overall business strategies. At the heart of TrustYou is the Customer Experience Platform (CXP), a robust solution facilitating seamless customer interaction. This groundbreaking solution delivers actionable information tailored to specific needs on both property and chain levels, setting new standards in the industry. To find out more visit www.trustyou.com.

LOCATION OF THE ROLE: MUNICH, GERMANY (REMOTE)

As a Senior People Operations Manager at TrustYou, you will be based in Germany and work remotely, part time up to 20hrs a week (min 16hrs). You will be responsible for providing high quality administrative support in all people-related matters for our teams all over the globe. You are passionate for people and it is your mission to ensure the best employee experience!
Ready to learn more?

IN YOUR ROLE, YOU WILL MAKE AN IMPACT BY…..

• Preparation of payroll data input and handling payroll management
• Being responsible for all administrative HR tasks and processes along the employee life-cycle (from onboarding to offboarding) in close collaboration with our People Operations Manager
• Closely working with our senior management and other stakeholders to ensure professional and compliant HR processes and activities
• Providing expert advice and guidance in all people operations related matters, aligned with legal requirements and our company’s policies
• Owning the development, implementation, and maintenance of HR policies and company guidelines
• Managing annually recurring HR processes such as salary reviews, performance management cycle, employee surveys etc.
• Liaising with external service providers and partners
• Managing our HR system and ensuring accuracy and confidentiality at all times
• Defining HR KPIs and metrics and report to senior management
• Supporting audits and prepare regular and ad-hoc HR reports for our finance department and our senior management
• Covering for the People Operations Manager during absence