Senior People Operations Technical Consultant

at  ASB Group

KIA ORA, TALOFA LAVA, KIA ORANA, MALO E LELEI, FAKALOFA LAHI ATU, BULA VINAKA AND NAMASTE!

At ASB, we’re all about doing what we can to help our customers get “One Step Ahead” by giving them the tools they need to manage their lives and plans for their families and future.
Are you ready to make an impact in one of New Zealand’s leading banks? ASB Bank is seeking a dedicated Senior People Operations Technical Consultant on a permanent basis to drive our HR Service Delivery initiatives using the powerful ServiceNow platform.
This role will be pivotal in configuring our ServiceNow platform to ensure seamless organisational clarity, troubleshoot effectively to minimise disruptions, and collaborate closely with IT and business stakeholders to implement advanced HR solutions.
If you’ve always wanted to apply your skills to a large-scale Kiwi success story, then today is your lucky day - apply now to play a key role in transforming ASB’s HR systems!
Mo te tūranga | About the role:
As a Senior People Ops Tech Consultant at ASB Bank, you will play a crucial role in configuring, maintaining, and supporting our ServiceNow platform.

Your key responsibilities will include:

• Daily administration, maintenance, and support of ServiceNow.
• Customise and roll out new applications and modules.
• Identify opportunities for efficiencies and implement ITSM best practices
• Integrate ServiceNow with other enterprise systems and develop automation scripts
• Provide support, create technical documentation, and conduct training sessions
• Ensure platform security, integrity, and compliance with standards.

FOR MORE INFORMATION ON RESPONSIBILITIES AND REQUIREMENTS SEE THE ATTACHED POSITION DESCRIPTION, PLEASE NOTE THAT ALL APPLICATIONS MUST BE RECEIVED VIA OUR CAREERS SITE ONLINE.

If this role sounds like it might be the one for you then please click “apply"… we’d love to hear from you!
Successful candidates will be required to undertake several pre-employment checks which will include but are not limited to; Police Check, Credit Check, AML Compliance, Verification of your qualifications and may include checks both here in New Zealand and overseas.

Your key responsibilities will include:

• Daily administration, maintenance, and support of ServiceNow.
• Customise and roll out new applications and modules.
• Identify opportunities for efficiencies and implement ITSM best practices
• Integrate ServiceNow with other enterprise systems and develop automation scripts
• Provide support, create technical documentation, and conduct training sessions
• Ensure platform security, integrity, and compliance with standards