Senior Phlebotomist - 16.5 hpw (weekend working)

at  Bradford Teaching Hospitals NHS Foundation Trust

We are looking for an enthusiastic, well-motivated individual to join our Phlebotomy Team at Bradford Teaching Hospitals NHS Foundation Trust. This role will form part of the leadership team, supporting the Phlebotomy Team Leader in providing a high-quality Phlebotomy service that offers the best possible standards of patient care to Phlebotomy patients.
The team work across Trust sites, mainly at Bradford Royal Infirmary, St Luke’s Hospital, and the Community Diagnostic Centre (Eccleshill). You will be expected to rotate across our areas to perform the phlebotomy role in both inpatient and outpatient settings, with both Adults and Children
You will monitor and support staff performance at satellite clinics, reporting performance and operational issues to the Phlebotomy Coordinator and Service Manager. You will also support with the setting up and running of the service, leading the team, and the training and development of the Phlebotomists.
To support the Phlebotomy Team Leader in providing a high quality Phlebotomy service that offers the best possible standards of patient care to Phlebotomy patients.
The focus of this role is to ensure that there is an effective, efficient, safe, and high quality service at the point or area of responsibility allocated.
At Bradford Teaching Hospitals we’re passionate about providing outstanding care for the people of the Bradford district and communities across the North of England. We’re keen to meet people interested in sharing our passion and helping us continue to deliver the highest quality of care to our patients.
We’re a renowned teaching hospital trust at the forefront of research, education and development, with a state-of-the-art simulation and skills training centre on site.
In short, we can help you lift your career to the next level. We’ve received huge investment to improve patient care which means we have truly world-class facilities including a brand-new neonatal suite, state-of-the-art intensive care unit, a newly refurbished A&E department, new children’s unit and a welcoming, modern atrium and reception area for staff and visitors.
Leadership & Co-Ordination
Co-ordinating staffing and allocating staff to roles or areas
Checking clinic set-ups and ensuring sufficient stock, cleanliness, and infection control measures
Supporting new colleagues, training, and developing
Undertaking venepuncture to support efficient clinics or ward support services
Managing patient wait times to ensure these are not excessive, ensuring sufficient capacity to deliver demand and activity
Maintain adequate stocks of consumables and equipment in the work area, including rotation of stock, and identify shortages of any items to the Coordinator / Manager.
Monitor quality of work and staff performance, supporting staff members to improve
To escalate any urgent issues immediately to the Team Leader
Ensure that the correct professional behaviours are demonstrated and developed within all teams.
To promote good relationships between staff and users of the service, including dealing with difficult patients, visitors and exposure to distressing or emotional circumstances.
To prioritise work according to time bound requests, fasting requests, and urgent requests to ensure a prompt service and to ensure transport of all samples to the laboratory within an appropriate time frame.
To ensure working areas (e.g. individual trolleys, chairs and worktops) and phlebotomy equipment is cleaned regularly and is well maintained by the Phlebotomy team and all spillages are cleaned immediately in line with Trust guidelines.
Liase with Wards and other services to gather feedback and improve the service delivery of Phlebotomy
Support Data Collection, as directed by the leadership team
Provide day to day supervision and coordination of staff, ensuring that duties are carried out in accordance with the SOP’s, policies, job description and service requirements.
Support the daily management of staff allocations
The jobholder will demonstrate an understanding and knowledge across a range of work procedures and policies and will be required to provide advice and guidance to internal team members and colleagues across the Trust.
To deputise for the Phlebotomy Team Leader as/when required
To provide cover and oversight for areas across Corporate Operations and the division
Quality & Safety
Acting as a point of contact for the Phlebotomists for any queries or concerns relating to venepuncture, obtaining samples, labelling, or patient safety
To be competent with Trust policy in relation to the control of infection (e.g. needle stick injury, disposal of sharps, blood borne viruses, using disposable gloves and tourniquets).
To act as a first point of contact for any patient queries, concerns or complaints
To monitor compliance of Phlebotomists
To inform the Phlebotomy Team Leader of incidents or difficulties with provision of service and ensuring that incidents are reported through the incident reporting system.
To be familiar with working site medical emergency procedures, supporting patients feeling unwell in the department and to guide / support Phlebotomists during crisis, obtaining clinical assistance from local qualified staff.
Attend any team or update meetings as required and ensure that information requiring cascade is circulated within team.
Advise on and ensure that the Trust’s policies and procedures specific to Phlebotomy are adhered to (e.g. needle-phobic patients, patients requiring medical assistance.
To assist with identifying, implementing and monitoring any proposed changes for service improvement

Please refer the Job description for details