Senior PMO Manager (all genders)

at  zooplus SE

COMPANY DESCRIPTION

More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.

ARE YOU LOOKING FOR AN ORGANIZATION THAT YOU CAN HELP SHAPE AND THAT WILL INVEST IN YOU? THEN JOIN THE OPERATIONS STRATEGY AND PMO TEAM AT ZOOPLUS, EUROPE’S MOST SUCCESSFUL AND LARGEST E-COMMERCE PLAYER IN THE PETCARE CATEGORY.

Based in our Munich headquarters, we are looking for an exceptional candidate to support our fast-growing business as a (Senior) PMO Manager within the Operations Strategy and PMO team (Project Management Office) covering primarily the management of key projects in the transformation of the department based on a new Target Operating Model and our Strategic Network Plan.
You will report to the Head of Operations Strategy & PMO.
We want to hire you because you have a lot of potential for a strong career. We want you to be daring, constructive and have a strong result orientation. We are looking for someone that others would describe as being structured, with a strategic and efficiency mindset. You are enthusiastic and comfortable with collaborating with a diverse set of colleagues. Thus, we need you to be an efficient and effective communicator.

QUALIFICATIONS

• 5+ years of experience in project management or 3+ years of experience in consulting, with a preference for those with operations / supply chain experience.
• Bachelor’s degree from a top-tier institution; Master’s/MBA highly valued.
• Independent self-starter with entrepreneurial mindset, strong problem-solving and process improvement skills.
• Ability to produce and communicate high-level business and financial analyses in a concise and understandable manner.
• Skilled in stakeholder management, influencing without authority, and establishing trusted advisory roles.
• Exceptional process management and organizational skills.
• Deep understanding of PMO tasks, business case creation, process design, and governance.
• Experience in budgeting, forecast development, KPI establishment, and profitability analysis.
• Proficiency in Microsoft Excel and PowerPoint, with strong data analytics skills.

• Establish and streamline the Project Management Office, including processes, tools, governance, and standards.
• Design, maintain, monitor, and continuously improve the end-to-end project management process.
• Oversee the project portfolio, ensuring a balance between strategic engagement and operational execution.
• Effectively communicate complex project information across various organizational levels.
• Conduct financial analyses to assess the impact of project activities and support new business case creation.
• Uphold high standards in project setup, tracking, reporting, and closure.
• Delegate tasks efficiently, aligning them with employee strengths and project needs.
• Orchestrate projects, ensuring alignment with timelines, budgets, and quality standards.
• Act as a liaison between teams on multi-unit projects, maintaining synergy and focus.
• Communicate with C-level executives, ensuring project alignment with organizational goals.
• Perform quality control throughout project development to maintain high standards.
• Adapt project schedules and targets as needed to accommodate changing requirements.