Senior Process Excellence Consultant

at  Thermo Fisher Scientific

ARE YOU READY TO MAKE AN IMPACT?

We’re seeking a dynamic and diligent Senior HR Process Excellence Consultant to join our Corporate HR team. In this role, you have the opportunity to partner across HR teams and customers to optimize HR systems and processes, with a focus on improving the colleague experience. If you have a deep understanding of HR technologies and enjoy translating business needs into technical requirements, we’d love to hear from you. This position offers the chance to lead projects and process improvements and cultivate an environment of continuous improvement. Join us to make a significant impact.

You’ll collaborate with various HR functions, including Colleague Services, People Analytics, HR Technology Services (HRTS), HR Partners and HR Centers of Excellence (COEs) to identify, prioritize and deliver HR system and process improvement opportunities. By applying your knowledge core HR technologies, preferably Workday and ServiceNow, you will propose effective solutions that enhance HR processes and improve the overall experience.

As an HR process authority, you will:

• translate customer objectives into clear functional requirements for technical implementation
• lead small to medium projects and create project plans, communicate with partners, and drive actions to enable successful deployments
• identify areas of improvement and capture voice of the customer by conducting user experience sessions
• facilitate effective information exchange to identify dependencies and process optimization considerations for current and new work
• provide thoughtful insights and solutions to meet customer needs on behalf of the HR Operations platform

Working closely with IT/HRTS resources, you will design test plans and lead or conduct User Acceptance Testing (UAT) across multiple HR system functionalities, and successfully deploy system changes with minimal disruption.
You will support Workday’s bi-annual update cycle by reviewing new functionality, understanding organization impact, and participating in testing. Your engagement in the Workday Community and regional user groups will help influence system improvements.
You will foster a culture of continuous learning, sharing, and improvement within the HR Process Enablement team.