Senior Process Improvement Associate - Clinical Quality Improvement

at  Baylor College of Medicine

SUMMARY

We are seeking a Senior Process Improvement Associate who works well in fast-paced, clinical settings. In this position, you will be a key part of a Learning Health System Accelerator to achieve high-quality, reliable, and cost-effective health care. This position works directly with organizational leaders and interprofessional teams to develop and execute project plans for quality improvement projects.
This position is eligible to work a hybrid work arrangement within the Greater Houston, TX area.

MINIMUM QUALIFICATIONS

• Bachelor’s degree.
• Four years of relevant experience.

PREFERRED QUALIFICATIONS AND SKILLS

• Master’s degree.
• 4+ years healthcare related experience and at least 1 year of recent quality improvement experience in a healthcare environment.
• Demonstrated knowledge of clinical environments necessary to assess and identify gaps or deficiencies in healthcare services.
• Knowledge of complex hospital and healthcare systems, processes and quality/performance improvement.
• Excellent analytical skills, good clinical inquiry and investigational aptitude.
• Proven leadership ability.
• Excellent organizational, interpersonal, and analytical skills.
• Effective change agent.
• Attention to detail and accuracy in data collection/measurement.
• Strong public speaking skills and demonstrated ability in presenting to a variety of co-workers, including physicians, clinicians, administration, and support staff.
• Self-directed and able to perform independently with minimal oversight.
• Proficiency in MS Office (Word, Excel, and PowerPoint).
  Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.
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• Identifies opportunities for implementing innovative and novel approaches to clinical and operational gaps in care delivery by utilizing evidence-based guidelines.
• Facilitates quality improvement projects with A3 support, improvement science education, root cause analysis, Model for Improvement, and Six Sigma principles.
• Participates in and coordinates committees/task forces/project meetings. Prepares agendas, reports, and minutes of performance improvement task force meetings/projects without errors. Acts as a facilitator and/or team leader for projects.
• Creates reports to track performance metrics and clinical outcomes, metrics can include, but not limited to mortality, length of stay, readmissions, hospital-acquired conditions, resource utilization, complications, and patient safety indicators.
• Effectively communicates key messages to diverse audiences and is comfortable presenting to large, detail-oriented groups.
• Understands high-value care, principles and practice of value-based decision-making, health care payment/reimbursement, and delivery models, including familiarity with barriers to high-value care.