Senior Product Design Manager

at  Zoom

What you can expect
As the Product Design Leader, you will be managing the team of designers responsible for Zoom Meetings, Zoom Rooms and our growing ecosystem of products. With empathy and curiosity, you and your team will design the future of workplace collaboration and shape the way millions of people communicate every day. You will also lead design practices to inform and define strategy by partnering closely with leaders in design, product, engineering, and AI.
This role is based in the San Francisco Bay Area and will report directly to Zoom’s Chief Design Officer.
About the Team
Zoom products are used by millions of people worldwide. Zoom Meetings is our flagship product, supporting hundreds of millions of calls each day. Zoom Rooms is our industry-leading offering for conference rooms and workspaces, bringing the innovation of Zoom to all of the physical spaces where people work.

Responsibilities

• Managing, hiring, and mentoring a global team of world-class designers of all experience levels.
• Understanding the needs of the business and setting expectations with cross-functional partners around design and creative resourcing for deadline-driven commitments.
• Partnering with other design leaders and Zoom’s executive team to create design strategy and implement priorities at a global scale.
• Partnering with research, content, design systems, and customer-facing teams to facilitate creative problem solving and deepening opportunities for innovation.
• Defining and refining best practices for rituals like design critiques and sprints for a distributed and boundary-pushing team.
• Enabling smooth peer learning and information sharing across projects/design roles.

What we’re looking for

• 5+ years of experience leading and managing a team of designers working on complex digital products, in large, cross-functional teams.
• Experience both leading designers and being hands-on with design work
• Deliver high quality products and experiences at scale.
• Experience in interaction design and methodologies for desktop, mobile, and other devices.
• Champion data-driven decision-making
• Experience working on Enterprise SAAS products or complex systems (e.g. Software Tools, Video editing, Immersive computing, OS/Firmware, etc.)
• Work with Figma (our primary tool).
• Value AI and has a passion in this space
• Experience: Bachelor’s Degree in related discipline.

WAYS OF WORKING

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

ABOUT US

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

• Managing, hiring, and mentoring a global team of world-class designers of all experience levels.
• Understanding the needs of the business and setting expectations with cross-functional partners around design and creative resourcing for deadline-driven commitments.
• Partnering with other design leaders and Zoom’s executive team to create design strategy and implement priorities at a global scale.
• Partnering with research, content, design systems, and customer-facing teams to facilitate creative problem solving and deepening opportunities for innovation.
• Defining and refining best practices for rituals like design critiques and sprints for a distributed and boundary-pushing team.
• Enabling smooth peer learning and information sharing across projects/design roles