Senior Product Manager, Logistics (m/f/x)

at  HelloFresh

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we’ve seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world’s leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.
The role
We are looking for our next product leader who will identify opportunities to improve our supply chain network planning and logistics system capabilities. As the Senior Product Manager, you will work with our logistics stakeholders, product analysts, and engineering teams to guide and shape how we plan our customer delivery options and optimize the logistics cost by automating the manual processes. As a passionate product manager yourself, most of your time will be spent building end-to-end delivery network planning systems and algorithms that will deliver our customers a great delivery experience. It is important for us to provide each and every customer with the best possible delivery proposition that suits their lifestyle and meet their convenience. At the same time, we want to optimize for our operational costs, resulting in not only optimizing the margin for the company but also optimizing value in the long term for our customers. You will manage complex projects that impact other departments and position yourself as an expert in your domain for the other teams.
The role is based at HelloFresh’s Berlin HQ office location.

What you’ll do

• Envisionhow our logistics demand planning and distribution decision making processes should look in future and establish a roadmap towards this vision in alignment with our stakeholders.
• Discoverbusiness cases/initiatives that will contribute to the product vision, and prioritize these initiatives by identifying the opportunity sizes associated with each initiative
• Definewhat capabilities will be needed to deliver the business value and how we will measure success using a KPI Driver Tree.
• Designand validate solutions with data scientists, UX designers, and the engineering team in an iterative way while bringing your users with you along the journey.
• Deliverthe designed solution by supporting the engineering teams and track how your product metrics are evolving over time.
• Collaboratewith your stakeholders to ensure both operationally and technologically we are aligned on the vision and moving in towards the vision in alignment.
• Performexperimentation to evaluate the impact of the proposed solution on the company’s north star metric and other customer centric metrics
• Break down complex requirements into Epics, User Stories and Acceptance Criteria and prioritize accordingly, building a backlog for the engineering squad
• Support the end-user testing of new features in order to facilitate the roll-out

What you’ll bring

• You can demonstrate the ability to manage technical products from inception to launch, building simple and scalable solutions in collaboration with a team of software engineers.
• Balance between analytical acumen and business understanding in collaborating with commercial stakeholders to drive insightful and robust business cases/initiatives.
• Passion for big data combined with a deep understanding of how data could be a driving force for building highly effective decision support systems.
• Excellent verbal and written communication skills with a curious and self-starter mindset and ability to document processes, write product requirements documents and develop business models to cater to different stakeholder level communication.
• Collaborate with UX designers to lead user research sessions and have an inclination on contributing towards the user interface designs
• Demonstrated aptitude to adapt to a fast-moving and constantly evolving environment, and being able to effectively prioritize multiple requests.
• Experience in the supply chain domain, preferably around logistics demand planning and customer delivery experience, is preferred.

About HelloFresh
We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!
At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual’s race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.
We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.
To learn more about what it’s like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe: EUaccommodations@hellofresh.com.
• APAC: APACaccommodations@hellofresh.com
• United States: USCandidateAccommodations@hellofresh.com
• Canada: CAaccommodations@hellofresh.com

• Envisionhow our logistics demand planning and distribution decision making processes should look in future and establish a roadmap towards this vision in alignment with our stakeholders.
• Discoverbusiness cases/initiatives that will contribute to the product vision, and prioritize these initiatives by identifying the opportunity sizes associated with each initiative
• Definewhat capabilities will be needed to deliver the business value and how we will measure success using a KPI Driver Tree.
• Designand validate solutions with data scientists, UX designers, and the engineering team in an iterative way while bringing your users with you along the journey.
• Deliverthe designed solution by supporting the engineering teams and track how your product metrics are evolving over time.
• Collaboratewith your stakeholders to ensure both operationally and technologically we are aligned on the vision and moving in towards the vision in alignment.
• Performexperimentation to evaluate the impact of the proposed solution on the company’s north star metric and other customer centric metrics
• Break down complex requirements into Epics, User Stories and Acceptance Criteria and prioritize accordingly, building a backlog for the engineering squad
• Support the end-user testing of new features in order to facilitate the roll-ou