Senior Product Manager

at  Ministry of Public and Business Service Delivery

Effective April 1, 2024 the salary range for this position is $82,217 to $121,155 per year in compliance with AMAPCEO collective agreement provisions. The new rates, effective retroactive to April 1, 2024, were recently confirmed and dates for implementation of the new salary rates are still to be determined.
The Data Centre Operations branch is looking for individuals with a background in developing digital, platform and/or IT infrastructure products. We seek energetic and innovative self-starters, with strong leadership capabilities. The ideal candidates should have experience in product management either in B2B or B2B2C capacity; offering digital, platform, IT infrastructure or related technologies. Your responsibilities include working closely with internal and external stakeholders and product team members. You will interact with many other groups to define, deliver and iterate world class products in a high growth and fast-paced environment.
The selected candidates will challenge assumptions and launch/support products first and foremost with Ontarians in mind despite the complexity that is often behind the scenes. You’ll be responsible for contributing to the growth and maturity of the team and bringing your ideas and product management expertise.

TECHNICAL EXPERIENCE

• You demonstrate curiosity and seek to understand how a product technically works. You are able to dive into the technical details and are able to understand technical concepts that are explained to you
• You have a thorough knowledge of and experience with a broad range of hosting technologies that underpin modern digital applications, including products by Redhat, Microsoft, VMWare, IBM, etc
• You embed privacy and security into product delivery processes and design
• You have a thorough knowledge of and experience with the Accessibility for Ontarians with Disabilities Act (AODA) and WCAG 2.0 AA

USER EXPERIENCE AND DESIGN

• You have knowledge of user experience design and user research principles and concepts
• You are able to communicate to designers and articulate what is and isn’t working about a design
• You can translate user or data insights into actionable design comments and critiques

• Collaborate with development and user experience teams to deliver impactful products on a day-to-day basis to build iterative, high quality products
• Dive deep to understand the people of Ontario and their problems, and champion those problems with your product team to craft and share a vision for how we can best solve these problems
• Motivate your team and everyone around you through great storytelling and communication
• Be strategic and tactical - you’ll help define the product strategy, but also roll up your sleeves and get it shipped
• Lead products from concept to release, while ensuring smooth operations and continuous product improvement
• Build solid relationships with partners to understand users’ needs, program goals, and the program’s policies and operational constraints so that you can develop products that are valuable, usable and feasible
• Provide product management advice and guidance across the Ontario Public Sector to share expertise and build digital capacity in government
• Demonstrate curiosity and seek to understand how a product technically works and ask questions and challenge assumptions
• Demonstrate passion about the user, putting users at the centre of all you do
• Work out loud and encourage your team to communicate process to co-workers and to partners throughout their wor