Senior Product Manager, Payments

at  PandaDoc

PandaDoc is seeking an experienced Senior Product Manager to drive our Payment Collection initiatives as part of our quote-to-cash offering. As the Product Manager for Payment Collections, you will play a critical role in understanding customer needs, identifying opportunities for payment integrations, and collaborating with cross-functional teams to design and deliver innovative payment-enabled solutions. You will be working closely with our strong Payments team to drive the development of applications that enhance our product offerings.

• Product Strategy: Develop and communicate our product strategy, aligned with our Payments area focus and the company’s goals and market demands.
• Customer Research and Insights: Conduct in-depth research to understand customer pain points and identify areas where Payment Collection can offer valuable solutions as part of quote-to-cash. Engage with customers and gather feedback to uncover opportunities for improvements in the product.
• Market Research: Conduct market research to identify customer needs, market trends, and competitive landscape. Use this information to inform product decisions.
• Roadmap Planning: Create and maintain a near-term product roadmap that outlines the product’s short-to-mid-term goals and features.
• Financial Planning: Ownership of product and business outcomes and product financial projections.
• Cross-functional Collaboration: Work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure alignment and successful product development and GTM.
• Requirement Definition: Define clear and detailed product requirements, user stories, and acceptance criteria for the development team.
• User Experience (UX) Design: Collaborate with designers to create intuitive and user-friendly product interfaces and experiences.