Senior Product Optimization Specialist(User Experience Perspective)

at  Tripcom Group

ABOUT US

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

SKILLS AND QUALIFICATIONS:

• Bachelor’s degree in marketing or a related field with at least 5-year work experience, multinational corporation experience is a must.
• Native-level proficiency in Arabic, business-level proficiency in English, and Mandarin Chinese is a plus.
• Excellent communication and coordination abilities, with a proven track record of collaborating effectively with cross-culture teams and stakeholders.
• Innovative mindset and problem-solving capabilities.Proficiency in office software and data analysis tools.

• Work closely with key stakeholders (MENA local team, headquarter Marketing team etc.) to explore, develop and execute MENA Marketing strategy
• Provide local insights to better serve the marketing channel localization and operation efficiency and effectiveness.
• Monitor, research and formulate findings on marketing development in OTA industry
• Stay up-to-date with industry trends and emerging developments, continuously enhancing professional knowledge and skills.