Senior Program Analyst - Technical Writer & Program Support

at  General Dynamics Information Technology

Type of Requisition:
Regular
Clearance Level Must Currently Possess:
None
Clearance Level Must Be Able to Obtain:
None
Suitability:
Public Trust/Other Required:

MBI (T2)

Job Family:
Program Management
Job Qualifications:
Skills:
Documentations, Onboarding, Program Management, Standard Operating Procedure (SOP), Technical Writing
Certifications:
Security+ - CompTIA
Experience:
3 + years of related experience
US Citizenship Required:
Yes
Job Description:
Senior Program Analyst - Technical Writer & Program Support
Position Overview:
We are seeking a highly skilled and experienced Senior Program Analyst to join our CTFC/CSIRC team. The ideal candidate will have a proven track record in management and technical writing, ensuring the smooth integration of new hires and the development of comprehensive documentation to support our cybersecurity operations.
Key Responsibilities:
Technical Writing:
Produce high-quality technical documentation, including standard operating procedures (SOPs), user guides, and reference materials.
Maintain and update existing documentation to reflect changes in procedures, technologies, and best practices.
Work closely with CSIRC analysts, engineers, and other stakeholders to gather information and ensure accuracy and clarity in all documentation.
Develop and enforce documentation standards and templates to ensure consistency across all written materials.
Program Management:
Assist with personnel PMO processes e.g. onboarding, offboarding, training coordination, accounts, etc.
Assist with maintaining personnel process documentations.
Identify areas for improvement and implement solutions to enhance the overall effectiveness of personnel processes and documentation efforts.
Qualifications:
Education & Experience:
Bachelor’s degree is preferred in Information Technology, Cybersecurity, Business Administration, or a related field.
Minimum of 3-5 years of experience in a program analyst or similar role, with a focus on personnel onboarding and technical writing.
Experience working in a Security Operations Center (SOC) or a similar environment is highly preferred.
Skills & Competencies:
Exceptional technical writing skills with a strong attention to detail.
Demonstrated experience in developing and implementing personnel processes.
Excellent communication and interpersonal skills.
Strong project management and organizational abilities.
Proficiency with documentation tools and software, such as Microsoft Office, SharePoint, or similar platforms.
Knowledge of cybersecurity principles and best practices is a plus.
Certifications:
Relevant certifications such as Certified Technical Writer (CTW), Project Management Professional (PMP), or similar are advantageous.
The likely salary range for this position is $97,750 - $132,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
None
Telecommuting Options:
Hybrid
Work Location:
USA VA Home Office (VAHOME)
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class

Please refer the Job description for details