Senior Program Manager
Who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we’re in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
A day in the life

As a Senior Manager, you’ll collaborate to shape and execute transformation initiatives, establishing service models and capabilities. You’ll engage key functional groups, oversee program management, develop standards and metrics, facilitate stakeholder alignment, and coordinate team efforts to achieve transformation objectives. Your role involves advising on change management, guiding project teams, and ensuring effective delivery of transformational initiatives across the organization.

• Work with the Director, Integration and Strategy, to scope, design, and deliver the approach and service model for identifying and maturing capabilities needed to enable transformation (inclusive of governance, communications & engagement, and learning).
• Engage and collaborate with key functional groups to implement transformation programs; build a network of trusted relationships at many levels of the organization.
• Lead and/or advise on program and change management efforts for business transformation and capability enhancement programs/projects.
• Support program management efforts across multiple transformation programs including cross-program prioritization, dependency mapping, and identifying multi-year funding needs.
• Develop, refine, and maintain program management standards, tools, reporting, and methodology.
• Support definition and measurement of key transformation success metrics.

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Facilitate stakeholder experiences across multiple teams to generate commitment and support behavioural & mindset shifts.
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Coordinate, collaborate with, and seek support from team members to plan and deliver against transformation objectives. * Guide project team members through deliverable development and review sessions / workshops with business partners.

• Provide input and support the design/delivery of change management deliverables.

Qualifications

• Bachelor’s degree in business, operations, communications, leadership or related discipline.
• 8+ years of experience in management consulting and/or in delivering large-scale business transformation programs (or equivalent experience).
• Experience delivering change and/or working within a growth org context is helpful.
• Financial and operational awareness with exceptional critical thinking and problem-solving skills
• Excellent written and verbal communications skills − thorough business acumen, including financial literacy.
• Ability to collaborate and quickly develop effective working relationships.
• Understanding of program or project management (no formal project certification is required, although PMP or other certification is considered an asset).
• Experience working with senior management and/or managing multiple stakeholders.
• Outstanding communication skills (oral & written), with the ability to interact confidently with all levels of management.
• A self-starter who thrives working in an adaptable, rapidly evolving environment that requires an excellent work ethic and teamwork.
• Comfortable working autonomously with minimal supervision and in collaboration as part of a team
• Exceptional interpersonal skills.
• Good attention to detail with effective organizational skills.

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

Additional Notes
Authorization to work in Canada is required for this role.
Compensation and Benefits Package
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $130,800 - 171,700 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
workplace arrangement
Hybrid
In-person collaboration is important, and much of the role can be performed remotely. Work is performed onsite at least 3 days per week.

LI-Hybrid

LI-LU

• Work with the Director, Integration and Strategy, to scope, design, and deliver the approach and service model for identifying and maturing capabilities needed to enable transformation (inclusive of governance, communications & engagement, and learning).
• Engage and collaborate with key functional groups to implement transformation programs; build a network of trusted relationships at many levels of the organization.
• Lead and/or advise on program and change management efforts for business transformation and capability enhancement programs/projects.
• Support program management efforts across multiple transformation programs including cross-program prioritization, dependency mapping, and identifying multi-year funding needs.
• Develop, refine, and maintain program management standards, tools, reporting, and methodology.
• Support definition and measurement of key transformation success metrics