(Senior-) Program Manager - Drug Product Services 80 – 100% (m/f/d)

at  Lonza

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.
For
Drug Product Services (DPS)
, our successful Contract Development and Manufacturing Organization (CDMO) branch, located in
Basel, Switzerland
and Stein, Switzerland, we have exciting opportunities. Become part of a group that enables its customers to meet some of the greatest challenges in patient treatment and join us by applying for the position as (Senior-) Program Manager, DPS.

Key responsibilities:

• Act as project champion for customer projects within Lonza Drug Product Services
• Lead customer communication and project coordination in collaboration with functional/project leads
• Responsible for project initiation, planning, execution and control as well as increased visibility of Lonza DPS to win new customers
• Warrant customer satisfaction throughout project life cycle by ensuring clear communication, facilitating issue resolution and providing timely delivery
• Define and manage project scope , lean process and information flow as well as timelines in agreement functional/project leaders and ensure provision of on time in full (OTIF) deliverables
• Support the proposal team during early discussions concerning potentially new projects.
• Form and maintain good relationships internally and externally.

Key requirements:

• Degree in Life science with strong commercial background
• Commercial and financial acumen with a strong understanding of the cost of failure both the production and the ability to fulfill customer orders.
• Strong analytical and problem-solving skills.
• Substantial experience in parenteral drug product development or clinical supply
• Results orientated and able to prioritize workload to meet deadlines
• Strong Program Management background and strong established and working business network

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

• Act as project champion for customer projects within Lonza Drug Product Services
• Lead customer communication and project coordination in collaboration with functional/project leads
• Responsible for project initiation, planning, execution and control as well as increased visibility of Lonza DPS to win new customers
• Warrant customer satisfaction throughout project life cycle by ensuring clear communication, facilitating issue resolution and providing timely delivery
• Define and manage project scope , lean process and information flow as well as timelines in agreement functional/project leaders and ensure provision of on time in full (OTIF) deliverables
• Support the proposal team during early discussions concerning potentially new projects.
• Form and maintain good relationships internally and externally