Senior Program Manager, Finance

at  Amazon EU SARL

• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Bachelor’s Degree from an accredited university, preferably in Technology or Business.
• Minimum of 5 years of experience in Program/Project management, with knowledge of deploying process improvement tools, methods, and techniques per PMP and Lean Six Sigma standards.
  Do you have a passion for driving innovation, achieving ambitious goals, and shaping the future of a global tech giant in Luxembourg? Join us and be a driving force behind our strategic initiatives.
  Amazon’s World-Wide Stores Finance (WWASF) is seeking an exceptional Senior Program Manager to support our Insight, Planning, Analytics, and Technology team in Luxembourg. Your mission will be to spearhead key initiatives, enhance processes, and drive strategic goals, particularly in the areas of IT General Controls (ITGCs), Data Strategy and Governance, GRC 2.0 migration, Project Query, Data Security and Privacy, ACES Support, and PACE (COMPASS Academy). We are looking for a leader that will drive changes across the organization, stay ahead of financial, operational and compliance risks, and strengthen our control environment.
  We’re looking for an energetic Program Manager, to serve as a liaison with other internal teams (Global Finance Risks and Controls (GFRC), Stores Security, Privacy and Amazon Stores Finance Tech (ASFT) to keep the WWASF on track with deliverables for their strategic goals.

Key job responsibilities

• Strategic Initiatives: Lead and drive the successful execution of key initiatives, e.g. WWASF (Worldwide Amazon Stores Finance) Data Strategy and Governance, GRC 2.0 Migration, Project Query, Data Security and Privacy, Kaizen Support, and Process and Controllership Excellence Academy (PACE). Use problem-solving skills to remove blockers to ensure completion of initiatives.
• ITGCs Enhancement: Provide crucial program management support to stabilize the platform and enhance features for IT General Controls (ITGCs) as part of Project El Dorado.
• Data Governance: Enhance and improve the Data Governance processes by providing program management office support.
• GRC 2.0: Partner with FGBS Fintech and GFRC team to communicate enhancements for the GRC 2.0. Migration and provide necessary project management support for reviewing controls in GRC 2.0 for defined WWASF scope. Perform data collection and analysis with WWASF stakeholders to enhance GRC 2.0 via product roadmap.
• Project Planning: Use project management skills to create working backward plans and tracks key controllership projects for WWASF such as; the Project Query, ensuring its successful implementation and completion of key controls. Use strategic planning and decision making for real-time solutions
• Data Privacy and Security (DPS): Cross team collaboration with Stores Security team to assess, prioritize and implement security controls and automated solutions impacting WWASF.
• Process Excellence: Facilitate prioritized Kaizen projects from Ideation to solution implementation, leveraging Lean Six Sigma tools focusing on delivering time savings by reducing manual steps/defects and prioritizing automation opportunities on tech roadmaps. Learn new continuous improvement mechanisms such as process mapping to execute Kaizens.
• Learning Excellence: Lead and support launch of user awareness mechanisms through Process and Controllership Excellence (PACE) Academy. Ensure trainings relevant to Governance, Risk and Compliance (GRC) are available to all WWASF employees based on their role and level.

A day in the life
As a Senior Program Manager, you will experience a range of problem-solving situations, strategic to real-time, requiring use of data collection and analysis. You will have the opportunity to learn new continuous improvement mechanisms, process mapping, governance, risk and controllership methodologies.
This opportunity requires excellent problem solving, communication skills and a record of accomplishment of delivering results. Cross-team collaboration, project management, and presentation skills are essential.
Senior Program Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like environmental, social and governance.
Your role is pivotal in driving innovation, enhancing processes, and shaping the future of Amazon’s operations in Luxembourg, making a significant impact on the organization’s success.
About the team
This position within Controls Optimization and Management Process Automation, Solution Support (COMPASS) is responsible for working closely with Technology teams in WW Amazon Stores and Stores Finance to support timely deliverables related to the strategic goals such as IT General Controls (ITGCs) enhancement and automation, Data Governance, Data Security and Privacy implementation.
We are open to hiring candidates to work out of one of the following locations:

Luxembourg, LUX

• Master’s degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Experience leading process improvements
• Proven track record of successfully delivering results in a fast-paced, dynamic environment.
• Detail-oriented with a demonstrated ability to self-motivate and follow through on projects.
• Strong attention to detail and excellent written and oral communication skills.
• Ability to present and effectively communicate with senior leadership.
• Ability to organize and manage multiple tasks simultaneously and facilitate multiple discussions.
• Strong analytical and quantitative skills, using data and metrics to support decisions.
• Experience thriving in an ambiguous environment and motivating yourself and others to meet deadlines.
• Meets/exceeds Amazon’s leadership principles requirements for this role.
• Meets/exceeds Amazon’s functional/technical depth and complexity for this role.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates

• Strategic Initiatives: Lead and drive the successful execution of key initiatives, e.g. WWASF (Worldwide Amazon Stores Finance) Data Strategy and Governance, GRC 2.0 Migration, Project Query, Data Security and Privacy, Kaizen Support, and Process and Controllership Excellence Academy (PACE). Use problem-solving skills to remove blockers to ensure completion of initiatives.
• ITGCs Enhancement: Provide crucial program management support to stabilize the platform and enhance features for IT General Controls (ITGCs) as part of Project El Dorado.
• Data Governance: Enhance and improve the Data Governance processes by providing program management office support.
• GRC 2.0: Partner with FGBS Fintech and GFRC team to communicate enhancements for the GRC 2.0. Migration and provide necessary project management support for reviewing controls in GRC 2.0 for defined WWASF scope. Perform data collection and analysis with WWASF stakeholders to enhance GRC 2.0 via product roadmap.
• Project Planning: Use project management skills to create working backward plans and tracks key controllership projects for WWASF such as; the Project Query, ensuring its successful implementation and completion of key controls. Use strategic planning and decision making for real-time solutions
• Data Privacy and Security (DPS): Cross team collaboration with Stores Security team to assess, prioritize and implement security controls and automated solutions impacting WWASF.
• Process Excellence: Facilitate prioritized Kaizen projects from Ideation to solution implementation, leveraging Lean Six Sigma tools focusing on delivering time savings by reducing manual steps/defects and prioritizing automation opportunities on tech roadmaps. Learn new continuous improvement mechanisms such as process mapping to execute Kaizens.
• Learning Excellence: Lead and support launch of user awareness mechanisms through Process and Controllership Excellence (PACE) Academy. Ensure trainings relevant to Governance, Risk and Compliance (GRC) are available to all WWASF employees based on their role and level