Senior Program Manager - Hardware Fleet Engineering

at  Microsoft

Microsoft Silicon, Cloud Hardware Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft’s over 200 online businesses including Bing, MicroSoft Network, Office 365, Xbox Live, Teams, OneDrive and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering trusted experiences to customers and partners worldwide and we are looking for passionate, high-energy engineers to help achieve that mission.
As Microsoft’s cloud business continues to grow, the ability to deploy new offerings and Hardware (HW) infrastructure on time, at high volume with high quality and lowest cost is of paramount importance. To achieve this goal, the Hardware, Infrastructure Management, and Fundamentals Engineering (HIFE) team is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware.
We are looking for a Senior Program Manager - Hardware Fleet Engineering who will be focused on customer focused solutions, insight, and industry knowledge to envision and implement future technical solutions that will manage and optimize the Cloud infrastructure.

REQUIRED QUALIFICATIONS

• Bachelor’s Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
• OR equivalent experience.
• 2+ years of experience managing cross-functional and/or cross-team projects.
• 4+ years of technical experience in cloud computing, modern server architecture, software engineering or related fields.

OTHER QUALIFICATIONS

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

PREFERRED QUALIFICATIONS

• Bachelor’s Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development
• OR equivalent experience.
• 6+ years experience managing cross-functional and/or cross-team projects.
• 1+ year(s) experience reading and/or writing code (e.g., sample documentation, product demos)
• Customer engineering, portfolio management and validation experience
• Technical background in server architecture
• Proficient program management skills – thought leadership, action-oriented
• Data analytical skills- Knowing how to use data based and analytical tools.
• Proficient communication skills using various forms of media.
• Able to plan work, and work to a plan adapting as necessary in a rapidly evolving Environment.
• Individual effectiveness skills such as discipline, time management, decision making, planning, and organizing work, summarizing results through technical reports
• Ability to work independently as well as collaboratively in a team environment and across the team of engineers.
  Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $112,000 - $218,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,800 - $238,600 per year.
  Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
  Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations

As a Senior Program Manager - Hardware Fleet Engineering, your responsibilities will include the following:

• Lead and be accountable for the Vanguard Customer Portfolio management of Hardware Fleet Infrastructure through the entire lifecycle of the product.
• Identify top customer pain points and provide clear committed execution plan.
• Define project scope, goals, and deliverables, and managing the project timeline, budget, and resources.
• Develop and maintain project plans, schedules, and status reports, and communicate project status to stakeholders and senior management.
• Collaborate with business stakeholders and technical teams to identify customer requirements, risks, and dependencies.
• Identify, drive execution and End2End (E2E) verification plans to make and meet business commitments.
• Collaborate with hardware, firmware and software teams to architect and build highly scalable and reliable solutions for fleet uptime initiatives.
• Collaborate with internal and external partners to ensure systems meet significant quality, reliability, and service level requirements for a cloud environment.