Senior Program Specialist, Topline Franchise Services & Support

at  Marriott International Inc

Job Number 24050850
Job Category Administrative
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? Y
Relocation? N
Position Type Management

JOB SUMMARY

Responsible for administering programs, or a portion of programs in support of achieving the Topline Franchise Services & Support department’s objectives. The position will equally support five individuals across the Topline leadership team. Work conducted will be project oriented to assist the Topline team in finding and implementing efficiencies with meetings, presentations, tracking, logistical support, etc. Acts an expert for internal policies and procedures and serves as a resource to others. Handles confidential and sensitive material.

EDUCATION AND EXPERIENCE

• High school diploma or GED; 4 years’ experience as an administrative assistant or related professional area.

OR

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or relatedmajor; 2 years’experience as an administrative assistant or related professional area.

Other Required Skills

• Knowledge of a full range of administrative processes.
• Knowledge of advanced functions of a Microsoft office products, including Microsoft Excel, and Microsoft Powerpoint, TEAMs, Adobe.
• Ability to balance multiplepriorities at once, including supporting three executives with different needs.

ADAPTABILITY

• Advocates and demonstrates continuous improvement by adjusting to new ways as conditions
• and priorities change which may include learning new skills
• Takes initiative by being a part of the solution and assisting in the resolution of issues/problems resulting from change
• Able to work with different levels of management and management styles as needed in position

Communication

• Keeps work group informed, speaks and writes clearly and concisely
• Actively listensto others recommendations while seeking clarification and offering alternatives as appropriate
• Communicates in a timely,proactive manner, receivesdirections and feedback ell

Job RelatedBusiness Focus

• Actions supportkey business values of customerservice, associate satisfaction and financial success
• Demonstrates pleasant,helpful and accurateservice to internaland external customers
• Respects fellowassociates
• Efficiently purchasesand utilizes resourcesto produce quality products

Planning & Organizing

• Sets priorities and establishes a realistic action plan while anticipating potential issues
• impacting the plan
• Develops and follows procedures for ensuring quality, is detail-oriented, maximizes resources,
• meets deadlines, and follows through on assignments

Problem Solving

• Identifies problems and seeks resolution through sound judgment and solid decision making skills, where appropriate
• Directs problemsto higher level or applicable department for resolution

Teamwork

• Works well in a team environment
• Acts as a liaison with other resources/departments as appropriate
• Gives recognition, collaborates and builds trust among others, treats people fairly, equally and respectfully, promotes celebration when appropriate

Technical Expertise

• Demonstrates requisite technical expertise as defined by the position.

Work Habits

• Demonstrates commitment and reliability in getting the job done efficiently, timely,
• professionally and accurately
• Balances multiple projects simultaneously and maintains the personal, technical and
• professional skills needed to perform job duties
• Consistently strives to improve these skills and represents staff and division positively

California Applicants Only: The pay range for this position is $21.69 to $44.31 per hour.
Colorado Applicants Only: The hourly pay range for this position is $21.69 to $40.28.
Hawaii Applicants Only: The pay range for this position is $26.25 to $44.31 per hour.
New York Applicants Only: The pay range for this position is $21.69 to $44.31 per hour.
Washington Applicants Only: The hourly pay range for this position is $21.69 to $44.31. In addition, the position is eligible for an annual bonus. Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.
All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
The application deadline for this position is 28 days or update per Comments after the date of this posting, 3/22/2024
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you

Please refer the Job description for details