Senior Programme Facilitator

at  Wiser

We are Wiser, an award-winning creative & Early Talent agency. We build employer brands to guide the best in the biz into their dream career with our clients.
We’re a home for people who think big and expect more; where creative and recruitment meet to change the way people think about work — not to mention having the only rainforest in Farringdon.
Our creatives use design, product, film, strategy and marketing to capture what makes companies great and showcase it in the market. Our recruitment teams introduce the right people at the beginning of their career to set these companies apart.
We believe that people will do their best work when they’re in a space that enables it. And that’s what we’ve shaped at Wiser — a culture where everyone can be real and back themselves, surrounded by high performers who take ownership of their career and make moves, no matter what their background.
To find out more about us, take a look at our website wearewiser.com or check us out on Instagram @wearewiser.

QUALIFICATIONS

• 2+ years in a teaching, L&D or facilitation role, ideally working in an agency setting
• An excellent facilitator who leads a group with gravitas
• Outstanding planning, time management and organisational skills
• An eye for design, with the ability to produce high quality presentation decks
• Strong copywriting skills and high attention to detail
• Ability to juggle multiple accounts, clients and cohorts whilst still tailoring all comms, messaging and work bespoke to their goals
• An interest in social media, emerging trends and opportunities for innovation
• A creative innovator that’s always looking to level up

As a Senior Programme Facilitator, you’ll deliver advocacy programmes for global brands like Kraft Heinz, Heineken, L’Oreal and Activision Blizzard King.
The advocacy team run workshops focused on upskilling employees around how to post more engaging content across social media about their employer brand, whilst also building their personal brand in the process.

Diving deeper, you’ll be…

• Owning the presentation of some of the most important modules from our virtual workshops to our clients’ Employee Ambassadors (20-60 per client cohort) across different industries and locations
• Responsible for independent research and development of workshop material and routine updating of legacy workshop content
• Owning planning of virtual/In person events that will run at the beginning and end of each client’s yearly programme
• Working on the selection process for each of our client’s organisation and induction of client employee ambassadors
• Engaging with senior stakeholders to ensure the smooth running of programmes
• Improving the content across e-learning, in-person workshops and other training resources to up skill our clients employees on how to grow their personal brand and showcase the company’s employer brand online
• Diving into the numbers, using qualitative (survey responses) & quantitative data (key social media impact metrics) to create bespoke workshop materials that resonate with the intended audience
• Attending monthly check-ins with ambassadors for feedback and to answer content queries to keep learnings going between workshops
• Assisting in pitching the service offering in client meetings and tender processes
• Mentoring more junior members of the team to improve their facilitation and delivery skills