Senior Project Manager

at  Vancouver City Savings Credit Union

ABOUT VANCITY

Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.
Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada. If you’re interested in joining their team of 2,700 diverse individuals and accessing competitive rewards and benefits, all while knowing you are part of a greater movement, then apply today!

YOU ARE:

• Customer-centric – you define and measure success through the eyes of your internal customers and anticipate, understand and respond to their evolving needs.
• Results-oriented – you have a demonstrated ability to engage business partners in order to conduct diagnosis, analyze findings, generate appropriate options, and build quality deliverables all while securing their commitment to these solutions.
• Exceptional communicator – Heightened interpersonal skills, you are comfortable communicating with stakeholders in different levels of the organization. Demonstrate confidence and provide highly specialized project delivery expertise and advice.
• An organized planner – you collaborate with and organize multiple stakeholders in the development and delivery of specialized project activities. You can establish tactical plans and initiatives, and lead development of integrated solutions, services and projects.
• Natural problem solver and decision-maker – You lead diagnosis of project challenges, find innovative business solutions, and assess risks and opportunities. You make timely decisions.
• Innovative – You apply original thinking to improve processes, methods, systems, or services.
• Reliable – You demonstrate a high level of dependability in all aspects of the job.
• Technology savvy– You are constantly seeking to gain knowledge that is relevant to your role and to apply it in effective ways.

• Lead cross-functional teams (e.g. business leaders, subject matter experts, and/or third-party resources) through the end-to-end project delivery lifecycle to achieve business objectives.
• Scrum Process Facilitation serving as a servant leader for one or more Agile teams, ensuring that Scrum practices are understood and followed. Facilitate all Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Negotiate and collaborate with vendors and system implementors at all levels while managing vendor financial and operational performance against contractual requirements.
• Plan and deliver complex projects within scope, budget, time and expected benefits while following the appropriate Vancity Project Delivery methodology and guidelines.
• Foster relationships with Sponsor(s) and senior stakeholders to ensure business needs and initiative deliverables/outcomes are in alignment. Proactively mitigate and escalate issues for joint resolution with Technology and Business stakeholders.
• Present at the Steering Committee/to Senior Leadership and address expectations and concerns through clear communication and pro-active follow-ups.
• Appropriately select an implementation methodology (i.e. agile, waterfall, hybrid) based on the nature of the work and other organizational factors. Identify and work to resolve delivery dependencies within assigned project, the broader Strategic/Technology Initiatives portfolio and Operational priorities.
• Capture and monitor delivery metrics and work to continuously improve quality, velocity and time to market.
• Coach, mentor, motivate and supervise project team resources, influencing them and their teams to take positive action and accountability for their assigned work.