Senior Project Officer OCCIO

at  Queensland Health

ABOUT UNIT PROGRAM - EHEALTH QUEENSLAND:

eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.

In this role the successful candidate will coordinate and manage the timely response to internal and external correspondence from Digital Health Branch and wider stakeholder correspondence requests.

• Provide advice and expertise to support the coordination and delivery of OCCIO initiatives including the following:
• Manage a small team of administrative professionals within the remit of this role.
• Support the planning and delivery of initiatives in line with Queensland Health approved administration support including procurement, financial and project management approaches.
• Undertake project management activities by supporting the development of formal project plans, budgets, gap analysis, scoping studies, technical requirements, and records/registers.
• Prepare reports, submissions, briefings, and correspondence as directed for senior departmental management and other internal stakeholders as required and ensure correspondence is managed in a professional and efficient manner for the team.
• Work collaboratively with all members of the OCCIO multidisciplinary team to assist with:
• Testing, validation, enhancement, and defect activity within the integrated Electronic Medical Record
• Ongoing documentation of business rules and data definitions
• Delivering clinical network deliverables and initiatives
• Administration support and engagement / consultation activities.
• Work under limited supervision using a high level of initiative to resolve issues, deliver practical solutions and disseminate information which supports business outcomes.
• Pursue professional development and learning opportunities, and contribute to professional knowledge, expertise, and skills.
• Support the OCCIO executive team as required.

Are you right for this role?

• Demonstrated experience in the delivery of high-quality customer service in a complex organisation/environment.
• Proven oral and written communication skills and a high-level ability to apply contemporary leadership principles to develop and maintain effective relationships within both the OCCIO team and with external stakeholders.
• Proven experience and knowledge to support small to medium scale projects, including the planning, scheduling and tracking of project activities and deliverables, utilising available project management tools and methodologies.
• Demonstrated analytical, conceptual and problem-solving skills and an ability to work unsupervised whilst coordinating multiple tasks within agreed priorities, timeframes and accountabilities.
• Demonstrated experience in managing correspondence, including some or all of the following activities (gathering responses, proof-reading documentation, publishing documentation, providing input to development of documentation).
• Proven experience in the use of computers and software packages (ie.MS Office, Visio, MS Project).