Senior Provider Relations Specialist

at  Sanford Health

SANFORD HEALTH IS ONE OF THE LARGEST AND FASTEST-GROWING NOT-FOR-PROFIT HEALTH SYSTEMS IN THE UNITED STATES. WE’RE PROUD TO OFFER MANY DEVELOPMENT AND ADVANCEMENT OPPORTUNITIES TO OUR NEARLY 50,000 MEMBERS OF THE SANFORD FAMILY WHO ARE DEDICATED TO THE WORK OF HEALTH AND HEALING ACROSS OUR BROAD FOOTPRINT.

Facility: Cherapa Place Building
Location: Sioux Falls, SD
Address: 300 N Cherapa Pl, Sioux Falls, SD 57103, USA
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 40. 00
Salary Range: $24.00 - $38.50

JOB SUMMARY

The Senior Provider Relations Specialist is responsible for acting as a resource to all Health Plan employees specifically the employees of the Provider Relations Department. Gains extensive knowledge in the assigned subject matter. For the information system application(s) and a basic working knowledge of the enterprise healthcare information system applications. Uses analytical skills and experiences to investigate/resolve and/or escalate support issues. Incorporates techniques to assist and/or lead training sessions. Must have ability to train and provide documentation of the assigned application to users with varying education and learning abilities. Assists in the creating and maintenance of training documentation or on-line training courses. Utilizes project management principles to assist in achieving states outcomes. Creates and analyzes data reports. Keeps departmental leadership and project leaders advises of outstanding issues and support needs. Performs with a high level of customer service skills on all support and training requirements. Promotes and participates in the team approach to support and manage projects.

QUALIFICATIONS

Minimum of a Bachelor s degree required, preferable in business, a health care or computer related field.