SENIOR QA MANUAL

at  SVITLA SYSTEMS

Svitla Systems Inc. is looking for a Senior Manual QA Engineer for a full-time position (40 hours per week) in Costa Rica. Our client is a young US-based QA company providing end-to-end testing services for the digital eCommerce platform. The company was founded in 2015 based on the observation that as companies strive to strengthen their digital engagement with customers, the technology systems behind those experiences are becoming more complex, fragile, and prone to failure. Strong QA is a critical enabler in the delivery of these experiences. Combining deep eCommerce experience, proven methodologies, and cloud-enabled testing automation tools, they deliver more comprehensive QA services in less time than any other service provider.

Requirements:

• 1-2 years of hands-on experience in API testing using tools like Postman.
• Previous experience in E-commerce testing, particularly in business-to-business (B2B) and business-to-consumer (B2C) models.
• Proficiency in developing User Acceptance Testing (UAT) test cases to validate end-to-end business invoicing flow.
• Exposure to mobile app testing.
• Familiarity with JIRA workflow.
• Ability to collaborate effectively in onsite and nearshore models to meet aggressive timelines.
• Active participation in product feature requirements, design, and specifications discussions with product managers and developers.
• Basic understanding of key performance indicators (KPIs) or best practice metrics for delivery excellence visibility.
• Strong communication skills, with the ability to articulate and express ideas effectively.

Responsibilities:

• Establish and evolve formal QA processes, ensuring the team uses industry-accepted best practices.
• Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
• Act as a key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally.
• Develop and execute test cases, scripts, plans, and procedures (manual).

Will be a plus:

• Establish and evolve formal QA processes, ensuring the team uses industry-accepted best practices.
• Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
• Act as a key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally.
• Develop and execute test cases, scripts, plans, and procedures (manual).

We Offer:

• US and EU projects based on advanced technologies.
• Competitive compensation based on skills and experience.
• Annual performance appraisals.
• Remote-friendly culture and no micromanagement.
• Comprehensive private medical insurance.
• Christmas Bonus in the amount of 15 days’ salary.
• Bonuses for recommendations of new employees.
• Bonuses for article writing, public talks, other activities.
• 15 vacation days, 10 holidays, sick leaves.
• Udemy unlimited training account.
• Free webinars, meetups and conferences organized by Svitla.
• Fun corporate celebrations and activities.
• Awesome team, friendly and supportive community!

About Svitla:
Svitla Systems is a global trusted IT solutions company headquartered in California, with business and development offices throughout the US, Latin America, Europe, and Asia. Svitla is an outspoken advocate of workplace flexibility, best known for its well-established remote culture, individual approach to our teammate’s professional and personal growth, and family-like environment.
Since 2003, Svitla has served a wide range of clients, from innovative start-ups in California to mega-large corporations such as Ingenico, Amplience, InvoiceASAP and Global Citizen. At Svitla, developers work with clients’ teams directly, building lasting and successful partnerships, as a result of seamless integration with on-site processes.
Svitla Systems’ global mission is to build a business that contributes to the well-being of our partners, personnel and their families, improves our communities, and makes a lasting difference in the world. Join us!

• Establish and evolve formal QA processes, ensuring the team uses industry-accepted best practices.
• Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
• Act as a key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally.
• Develop and execute test cases, scripts, plans, and procedures (manual)