Senior Quality Assurance Engineer

at  NATIONAL DEBT RELIEF LLC

Overview:
National Debt Relief (NDR) is currently seeking a seasoned, hands-on, and highly motivated, Senior Test Engineer to help drive our business forward. This role’s primary objective is to ensure speedy delivery of quality solutions to NDRs stakeholders with a heavy emphasis on building QA process to simplify and speed up testing delivery. The role works closely with our product managers and development team to prepare test plans, document test cases, and verify functionality before release.
The successful candidate will be a passionate Senior QA Engineer with knowledge of SF backend, lightning UI, LWC, and Flows, an excellent communicator/ facilitator, and a collaborative teammate who thrives in a highly agile and fast paced environment. Our ideal candidate will have experience with both manual and automated testing as one of our goals is to utilize automation to increase quality and improve velocity. The candidate must be comfortable speaking to both product and developer audiences and have a solid track record of testing projects at scale. The candidate will be part of a team responsible for implementing successful QA processes and building out an automation test suite for Salesforce.
This remote role will work with a growing team of technical professionals and will be a critical position will allow the NDR product and development team to deliver more often, with smoother deployments, that are defect free.

Responsibilities:

• Translate user stories provided by product into test plans and scenarios that are aligned to provided acceptance criteria while thinking critically to know when additional testing and impact analysis is required.
• Design and build test automation scripts leveraging preferred automation software to ensure solutions meet acceptance criteria and regression testing requirements.
• Create usability and Black Box tests for SF including backend processes, UI, LWC, Lightning components and Flows in order to validate end-to-end processes.
• Work with leadership to implement an overall QA strategy from the ground up to ensure quality of existing and future functionality and incorporate the strategy in the existing CI/CD automation with growing Quality team.
• Provide oversight, creation of test plans and work with the developers on releases and deployments, including the implementation of quality gates.
• Ability to manage multiple concurrent projects including ongoing evaluation and re-ordering of priorities as business needs dictate.
• Effectively communicate information and respond to questions from stakeholders, colleagues, and leaders.
• Flexible and creative in problem solving and identifying process improvements.
• Have fun, get creative, and deliver value together with the whole team.

Qualifications:

• Excellent skills in test planning, test design, and strategic problem solving.
• Strong and effective communicator with the ability to engage stakeholders at all levels.
• Exceptionally organized with meticulous attention to detail.
• Passionate learner and contributor of innovative ideas and execution.
• Experience testing all layers of a web application, especially the service layer, back-end testing, and integration testing is a plus.
• Patient, meticulous, communicative, and iterative in your thought, including ability to debug, analyze and work independently.
• Excitement for designing, implementing, and evolving a test strategy from the ground up including automation for faster delivery and regression.
• Understanding of how manual and automation testing fits into a CI/CD environment.
• Familiarity with Lightning Design System Framework.
• Strong familiarity with Agile project management process and tools like Jira/Confluence.
• Independent and comfortable in an evolving and fast paced work environment.
• At least 6 years of experience in QA, including working with tools like Gearset, Jenkins, GitHub or similar.
• At least 2 years of recent QA experience in Salesforce including testing for Flows, LWC, Apex, as well as integrations such as E-sign solutions.
• At least 2 years of experience writing queries in SQL, SOQL, or similar language
• At least 2 years of experience working with automation and automation tooling
• Experience working in financial services industry would be great

About National Debt Relief:
National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives.
Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients’ number one advocate to help them reestablish financial stability as quickly as possible.

• Translate user stories provided by product into test plans and scenarios that are aligned to provided acceptance criteria while thinking critically to know when additional testing and impact analysis is required.
• Design and build test automation scripts leveraging preferred automation software to ensure solutions meet acceptance criteria and regression testing requirements.
• Create usability and Black Box tests for SF including backend processes, UI, LWC, Lightning components and Flows in order to validate end-to-end processes.
• Work with leadership to implement an overall QA strategy from the ground up to ensure quality of existing and future functionality and incorporate the strategy in the existing CI/CD automation with growing Quality team.
• Provide oversight, creation of test plans and work with the developers on releases and deployments, including the implementation of quality gates.
• Ability to manage multiple concurrent projects including ongoing evaluation and re-ordering of priorities as business needs dictate.
• Effectively communicate information and respond to questions from stakeholders, colleagues, and leaders.
• Flexible and creative in problem solving and identifying process improvements.
• Have fun, get creative, and deliver value together with the whole team