Senior Quality Assurance Officer

at  Kings College London

Job id: 090487. Salary: £37,332 - £42,099 per annum, including London Weighting Allowance.
Posted: 03 June 2024. Closing date: 24 June 2024.
Business unit: King’s Business School. Department: KBS Education.
Contact details: Eve Zawadzki. Eve.zawadzki@kcl.ac.uk
Location: Strand Campus. Category: Professional & Support Services.
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About us
Welcome to King’s Business School, sharing with King’s College London the ambitious goal of changing the world for the better.
Since 1989, King’s Business School has grown into a leading management institution – and one of the largest in London. We have appeared in the top 10 for business and management studies three years in a row. We are a friendly, diverse community committed to the highest quality teaching and research. People from over 80 countries come here to study with us, and we are proud of the varied perspectives they bring to our School.
The King’s Business School Quality Assurance team’s key objectives are to uphold the standards of education and to enhance the overall learning experience. At the forefront is the establishment of a robust quality framework providing a solid foundation for assessing and maintaining educational standards and facilitating rigorous curriculum development. Our commitment to quality assurance extends beyond the immediate academic environment as we recognise the importance of fostering a culture of continuous improvement by encouraging collaboration and innovation.
The work of the Quality Assurance team safeguards the long-term success and reputation of King’s Business School by maintaining rigorous standards and promoting a culture of excellence. Join us to realise this exciting mission.
About the role
The role holder will contribute to the implementation of the Education Strategy, the quality assurance compliance of the Faculty, and some Quality Assurance-led processes at King’s Business School (KBS). This will include assistance in the operation processes across the quality assurance cycle, collecting and analysing data, creating and maintaining records’ depositories, supporting education governance and communicating with various stakeholders.
In this role, you’ll be instrumental in providing administrative support for programme monitoring activities within the Faculty, ensuring efficient coordination and execution of the related tasks. Your responsibilities will include creating and maintaining programme data and assessment governance records, essential for informed decision-making and strategic planning. You will play a role in supporting the Faculty’s accreditation efforts, demonstrating a commitment to upholding educational standards.
Collaborating closely with the Education Team, you will proactively engage in quality assurance processes, facilitating effective communication and implementation across the Faculty. You will also assist the Quality Assurance Manager in supporting Faculty education committees, contributing to the smooth operation of governance structures. It will be essential for you to possess a comprehensive understanding of both the Faculty’s education provision and College quality standards, allowing you to navigate and utilise relevant systems and processes effectively. Building collaborative relationships with internal and external colleagues and stakeholders as well as fostering effective partnerships to support the Faculty’s education objectives will be essential to your success. Whenever necessary, you’ll be expected to deputise for the Quality Assurance Manager as appropriate and required. Maintaining professionalism, timeliness, tact and confidentiality in all tasks will be essential to upholding the integrity and reputation of the Faculty.
This is a full-time post (40 Hours per week), and you will be offered an indefinite contract. We follow hybrid working, with at least two days a week spent working in the office.
About you
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
1. Educated to degree level.
2. Excellent communication skills, both written and verbal, including good interpersonal skills, tact and diplomacy, and the ability to deal effectively with people at all levels.
3. Experience of working collaboratively with internal and external colleagues, service-focused outlook with a keen interest in understanding and assisting staff at various levels and specialisations.
4. Proactive approach and ability to work on own initiative.
5. Ability to analyse and assess complex documentation and data, interest in data collection and analysis.
6. Meticulous attention to detail
7. Expertise in using MS Office software packages, databases and data management systems and strong aptitude for learning new applications.
8. Good time management including prioritisation and the ability to work to conflicting deadlines.
Desirable criteria
1. Experience of the UK Business School sector and related accreditations.
2. Awareness of current issues and discussions around the UK higher education
3. Familiarity with higher education curriculum management and student systems
4. Experience of PowerBI
Downloading a copy of our Job Description
Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “

Please refer the Job description for details