Senior Quality Co-Ordinator (Partnerships)

at  Kings College London

Job id: 086345. Salary: £43,205 - £50,585 per annum, including London Weighting Allowance.
Posted: 14 March 2024. Closing date: 04 April 2024.
Business unit: Faculty of Life Sciences & Medicine. Department: Faculty Education Services.
Contact details: Helen Lofthouse. helen.lofthouse@kcl.ac.uk
Location: Guy’s Campus. Category: Professional & Support Services.
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Job description
The Faculty of Life Sciences & Medicine is seeking a Senior Quality Co-Ordinator (Partnerships). The role is based within Faculty Education Services (FES) which coordinates all aspects of programme and student administration for more than 100 undergraduate and postgraduate programmes and supports over 7000 students.
The Quality Assurance (QA) team manage and coordinate the adherence of all programmes to both College and professional regulatory and compliance requirements. The work includes internal and external reviews, annual monitoring and review, curriculum development, statutory reporting (for some programmes), evaluation and feedback coordination, collaborative partnership development and monitoring and QA governance.
Adopting a proactive and flexible approach, the role holder will lead and coordinate activity for the partnership and collaborative provision arrangements across the Faculty. This post will project manage work with academic partners, from initial partnership set-up, including co-ordination of contracts, through to ongoing maintenance of their quality assurance and academic standards. It may involve the management of ad hoc working groups, committee servicing and participation, internal and external quality reviews, working collaboratively with a broad range of stakeholders, including the production of timely, comprehensive documentation.
The post holder will ensure appropriate communication and liaison with colleagues across King’s and the partner, providing advice and guidance to enable reporting and monitoring requirements to be met. There will be a requirement for the post holder to travel to partner institutions, which may be both UK-based or overseas. An understanding of collaborative provision and quality assurance in higher education and ability to advise with reference to the UK Quality Code is essential.
This post will be offered on an indefinite contract.
This is a full-time post.
Key responsibilities
Work collaboratively and build networks with stakeholders (e.g. academic quality leads, programme and module leads, clinical academics, staff across partner providers) and central College services
Organise operational planning across the programme cycle and quality assurance frameworks; ensuring timely coordination of meetings, audits, partner visits, reporting and statutory returns. Travel to placement sites to meet with students and staff will be required
Provide advice and guidance related to quality assurance and curriculum development in line with sector and institutional expectations
Ensure programme procedures and quality routines effectively meet College and programme governance requirements
Support the coordination and review of programme monitoring (e.g. placement surveys, student meetings), responding to quality concerns, identifying risk and escalating where necessary. This involves working across FES to close the feedback loop and to improve the quality of teaching
Draft curriculum, quality, policy and procedural guidance, across varying media (e.g. virtual learning environment) and updating collaborative partners as required
Maintain up to date knowledge of programmes, College regulations, quality assurance frameworks (QAA) and PSRB requirements to provide informed guidance
The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.
Skills, knowledge, and experience

Essential criteria

• Bachelor or equivalent degree
• Excellent communication and presentation skills; demonstrable ability to present information clearly, accurately and concisely to diverse stakeholders
• Data literacy skills and attention to detail with methodical, exacting standards of written and numerical accuracy
• Experience of reviewing and producing policy or procedural documentation and report writing
• Ability to interpret and apply College and programme regulations and maintain up to date knowledge of external statutory compliance obligations
• Experienced in the application of collaborative provision quality assurance in an HE context, with reference to the UK Quality Code
• IT experience, across all Microsoft packages; with significant experience of databases (student records systems)
• Proactive and ability to work independently and as a team to meet deadlines across competing priorities and provide solutions to problems
• Experience of forming professional networks and ability to negotiate and influence across organisational boundaries to implement positive change
• Ability to make timely informed decisions and independently resolve problems
• Work to high professional standards with integrity, honesty, and confidentiality

Desirable criteria

• Previous experience of working in a health and sciences environment in HE and producing quality assurance reports
• Experience of programme governance and delivering professional committee servicing
• Evidence of continued professional training or development

Please refer the Job description for details